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Retail Operations Manager

2 months ago


Aldershot, Hampshire, United Kingdom Sodexo Full time
{"h3": "Job Overview"}

Sodexo is seeking a skilled Retail Supervisor to oversee the day-to-day operations of our convenience store in New Normandy Barracks. As a key member of our team, you will be responsible for ensuring the smooth running of the store, providing exceptional customer service, and driving sales growth.

Key Responsibilities
  • Manage store operations, including stock management, inventory control, and cash handling.
  • Lead a team of retail staff, providing guidance, support, and coaching to ensure excellent customer service and sales performance.
  • Monitor and analyze sales data, identifying opportunities to increase sales and improve customer satisfaction.
  • Develop and implement strategies to drive sales growth, improve customer engagement, and enhance the overall shopping experience.
  • Collaborate with the retail manager to achieve business objectives, including sales targets, customer satisfaction, and employee engagement.
  • Ensure compliance with company policies, procedures, and regulatory requirements.
Requirements
  • Proven experience in retail management, with a strong track record of driving sales growth and improving customer satisfaction.
  • Excellent leadership and communication skills, with the ability to motivate and inspire a team.
  • Strong analytical and problem-solving skills, with the ability to interpret sales data and make informed decisions.
  • Ability to work effectively in a fast-paced environment, with a strong focus on customer service and sales performance.
  • Flexibility to work a variety of shifts, including evenings and weekends.
What We Offer
  • A competitive salary and benefits package.
  • Opportunities for career development and progression.
  • A dynamic and supportive work environment.
  • Access to a range of employee benefits, including discounts, rewards, and recognition programs.
How to Apply

If you are a motivated and experienced retail professional looking for a new challenge, please submit your application, including your CV and a cover letter, to [insert contact information].