Catering Operations Manager for Stadium Retail

5 days ago


Southampton, Southampton, United Kingdom CH&Co Catering Limited Full time
Stadium Retail Catering Operations Manager

We are seeking an experienced Catering Operations Manager to oversee the retail catering operations at Southampton Football Stadium.

About the Role:

  1. Ensure exceptional food and service standards are consistently delivered to meet client expectations.
  2. Set clear objectives for staff regarding merchandising and service quality to ensure a premium customer experience.
  3. Analyse sales and cost data to drive profitability on all lines and inform pricing strategies.
  4. Utilise data analysis tools to support forward planning and business growth.
  5. Maintain high levels of health, hygiene, quality, and safety standards across all operations.
  6. Lead and train staff to deliver outstanding customer service, manage schedules, provide training, and offer constructive feedback to improve performance.
  7. Oversee daily food and beverage operations in the stadium, ensuring all stands and kiosks are well-staffed, stocked, and running smoothly during events.

About You:

  • Strong background in hospitality or catering management with experience in managing teams and driving business growth.
  • Excellent communication and leadership skills with the ability to motivate and develop staff.
  • Ability to analyse complex data and make informed decisions to drive business success.
  • Strong problem-solving skills with the ability to work under pressure and maintain composure in fast-paced environments.

Benefits:

  • A competitive salary of £40,000 per annum.
  • Ongoing professional development and training opportunities.
  • Paid annual leave and bank holidays.
  • Access to private medical insurance and eye care.
  • A range of wellbeing initiatives and employee recognition schemes.

About CH&Co Catering Limited:

We are a leading provider of workplace catering solutions with a passion for delivering exceptional food and service. We pride ourselves on creating a positive and inclusive work environment that values our employees and customers.



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