Catering Operations Manager for Stadium Retail
5 days ago
We are seeking an experienced Catering Operations Manager to oversee the retail catering operations at Southampton Football Stadium.
About the Role:
- Ensure exceptional food and service standards are consistently delivered to meet client expectations.
- Set clear objectives for staff regarding merchandising and service quality to ensure a premium customer experience.
- Analyse sales and cost data to drive profitability on all lines and inform pricing strategies.
- Utilise data analysis tools to support forward planning and business growth.
- Maintain high levels of health, hygiene, quality, and safety standards across all operations.
- Lead and train staff to deliver outstanding customer service, manage schedules, provide training, and offer constructive feedback to improve performance.
- Oversee daily food and beverage operations in the stadium, ensuring all stands and kiosks are well-staffed, stocked, and running smoothly during events.
About You:
- Strong background in hospitality or catering management with experience in managing teams and driving business growth.
- Excellent communication and leadership skills with the ability to motivate and develop staff.
- Ability to analyse complex data and make informed decisions to drive business success.
- Strong problem-solving skills with the ability to work under pressure and maintain composure in fast-paced environments.
Benefits:
- A competitive salary of £40,000 per annum.
- Ongoing professional development and training opportunities.
- Paid annual leave and bank holidays.
- Access to private medical insurance and eye care.
- A range of wellbeing initiatives and employee recognition schemes.
About CH&Co Catering Limited:
We are a leading provider of workplace catering solutions with a passion for delivering exceptional food and service. We pride ourselves on creating a positive and inclusive work environment that values our employees and customers.
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