Head Waiter/ess

3 days ago


Edinburgh, Edinburgh, United Kingdom Duck & Waffle Full time
About the Role

The front of house team at Duck & Waffle is seeking a passionate and experienced Head Waiter/Waitress to join our dynamic team. As a key member of our team, you will be responsible for delivering exceptional customer service, ensuring a memorable dining experience for our guests, and promoting a positive and welcoming atmosphere in our restaurant.

Your Responsibilities
  • Lead by example and promote a positive and welcoming atmosphere in the dining room
  • Ensure exceptional customer service and a memorable dining experience for our guests
  • Manage and motivate a team of waiters/waitresses to deliver high-quality service
  • Monitor and maintain high standards of cleanliness and organization in the dining room
  • Assist with training and development of new staff members
  • Contribute to the development and implementation of new ideas and initiatives to improve the dining experience
Your Requirements
  • Experience working as a Head Waiter/Waitress in a similar fast-paced environment
  • Excellent English language communication skills
  • Ability to lead and motivate a team
  • Flexibility to work a variety of shifts, including evenings and weekends
  • Deep respect for diversity and individuality
  • Ability to maintain high standards of cleanliness and organization
About Duck & Waffle

Duck & Waffle offers a unique and playful take on traditional British cuisine with broad European influences. Our dishes are designed for sampling and sharing, and are complemented by an iconoclastic cocktail experience served in a vibrant atmosphere.


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