Commercial Fulfilment Director

4 weeks ago


Bristol, Bristol, United Kingdom OVO Group Full time
About Our Opportunity

We are seeking a talented and motivated individual to join our team as Senior Manager, Customer Delivery.

This exciting opportunity allows you to take on a leadership role within our commercial fulfilment function, working closely with the Director of Customer Fulfilment. As part of this role, you will develop and execute the commercial strategy, build plans, mobilise, and transform OVO's approach to Customer Fulfilment delivered via the supply chain across a 10-year time horizon.

You will be accountable for delivering a range of customer experience, work volumes (order book), financial, and regulatory outcomes. This includes influencing outcomes through contracts to ensure exceptional experiences for customers and overseeing the day-to-day management of a broad range of contracts.

What We Offer

  • A competitive salary between £80,000 - £100,000 per annum, depending on experience.
  • An on-target bonus of 15%.
  • Flexible pay options.
  • A comprehensive benefits package, including 34 days of holiday, healthcare cash plan or private medical insurance, critical illness cover, life assurance, health assessments, gym membership, gadget, travel, and cyber insurance, workplace ISA, will writing services, DNA testing, dental insurance, extra holiday buying, discount dining, culture cards, tech loans, and supporting favourite charities with give-as-you-earn donations.
Your Background

To be successful in this role, you should have a strong background in commercial development, coupled with excellent leadership skills and the ability to motivate and inspire teams. Experience in managing complex contracts and supplier relationships is also essential.



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