Complaints Officer
1 month ago
We are seeking an experienced Complaints Administrator to join our team at Niyaa People Ltd in the West Midlands. This is a great opportunity to work in a hybrid environment with easily accessible public transport links.
Key Responsibilities:- Manage the complaints inbox and respond to tenant enquiries in a timely manner
- Provide updates to tenants on complaints via phone and letter
- Liaise with teams across the business to coordinate information related to complaints
- Update excel trackers and utilize other IT systems
- Strong administrative skills and proficiency in excel
- Ability to develop stakeholder relationships and communicate effectively with customers
If you are a motivated and organized individual with excellent communication skills, please apply directly to this advert or contact Megan for further information.
-
Complaints Officer
4 weeks ago
London, Greater London, United Kingdom Richmond and Wandsworth Council Full timeComplaints Officer Job DescriptionWe are seeking a skilled Complaints Officer to join our Complaints Team at Richmond and Wandsworth Council. The successful candidate will be responsible for handling Statutory, Corporate, and Ombudsman complaints across both boroughs.Key Responsibilities:Manage a caseload of complex complaints from residents and service...
-
Complaints Officer
4 weeks ago
London, Greater London, United Kingdom Richmond and Wandsworth Council Full timeComplaints Officer Job DescriptionWe are seeking a skilled Complaints Officer to join our Complaints Team at Richmond and Wandsworth Council. The successful candidate will be responsible for handling Statutory, Corporate, and Ombudsman complaints across both boroughs.Key Responsibilities:Manage a caseload of complex complaints from residents and service...
-
Principal Complaints Officer
3 weeks ago
London, Greater London, United Kingdom Brackenberry Full timeJob Title: Principal Complaints OfficerWe are seeking a highly skilled and experienced Principal Complaints Officer to join our team at Brackenberry Ltd. As a key member of our team, you will be responsible for assessing and investigating complaints, providing detailed and comprehensive responses, and making recommendations to resolve matters.Key...
-
Principal Complaints Officer
4 weeks ago
London, Greater London, United Kingdom Brackenberry Full timeJob Title: Principal Complaints OfficerWe are seeking a highly skilled and experienced Principal Complaints Officer to join our team at Brackenberry Ltd. As a Principal Complaints Officer, you will be responsible for assessing and investigating complaints, providing detailed and comprehensive responses, and making recommendations to resolve matters and...
-
Principal Complaints Officer
4 weeks ago
London, Greater London, United Kingdom Brackenberry Full timeJob Title: Principal Complaints OfficerWe are seeking a highly skilled and experienced Principal Complaints Officer to join our team at Brackenberry Ltd. As a Principal Complaints Officer, you will be responsible for assessing and investigating complaints, providing detailed and comprehensive responses, and making recommendations to resolve matters and...
-
Principal Complaints Officer
4 weeks ago
London, Greater London, United Kingdom Brackenberry Full timeJob Title: Principal Complaints OfficerWe are seeking a highly skilled Principal Complaints Officer to join our team at Brackenberry Ltd. As a Principal Complaints Officer, you will be responsible for assessing and investigating complaints, providing detailed and comprehensive responses, and making recommendations to resolve matters and support service...
-
Principal Complaints Officer
4 weeks ago
London, Greater London, United Kingdom Brackenberry Full timeJob Title: Principal Complaints OfficerWe are seeking a highly skilled Principal Complaints Officer to join our team at Brackenberry Ltd. As a Principal Complaints Officer, you will be responsible for assessing and investigating complaints, providing detailed and comprehensive responses, and making recommendations to resolve matters and support service...
-
Principal Complaints Officer
4 weeks ago
London, Greater London, United Kingdom Novax Recruitment Full timeJob Title: Principal Complaints OfficerWe are seeking a highly skilled and experienced Principal Complaints Officer to join our team at Novax Recruitment. As a Principal Complaints Officer, you will be responsible for managing and responding to Chief Executive Stage complaints, Local Government & Social Care Ombudsman and Housing Ombudsman cases, ensuring...
-
Principal Complaints Officer
4 weeks ago
London, Greater London, United Kingdom Novax Recruitment Full timeJob Title: Principal Complaints OfficerWe are seeking a highly skilled and experienced Principal Complaints Officer to join our team at Novax Recruitment. As a Principal Complaints Officer, you will be responsible for managing and responding to Chief Executive Stage complaints, Local Government & Social Care Ombudsman and Housing Ombudsman cases, ensuring...
-
Complaints Case Officer
2 weeks ago
London, Greater London, United Kingdom Adecco Full timeJob Title: Complaints Case OfficerJob Summary: We are seeking a skilled Complaints Case Officer to join our team at Adecco. The successful candidate will be responsible for reviewing and responding to housing complaints, ensuring residents receive a fair and thorough review of their complaints at the point of escalating to Stage 2 of the complaints...
-
Senior Complaints Officer
4 weeks ago
London, Greater London, United Kingdom Brackenberry Full timeJob Title: Senior Complaints OfficerWe are seeking a highly skilled and experienced Senior Complaints Officer to join our team at Brackenberry Ltd. As a Senior Complaints Officer, you will be responsible for managing complex housing complaints and providing effective frontline housing information and advice services.Key Responsibilities:Act as a point of...
-
Senior Complaints Officer
4 weeks ago
London, Greater London, United Kingdom Brackenberry Full timeJob Title: Senior Complaints OfficerWe are seeking a highly skilled and experienced Senior Complaints Officer to join our team at Brackenberry Ltd. As a Senior Complaints Officer, you will be responsible for managing complex housing complaints and providing effective frontline housing information and advice services.Key Responsibilities:Act as a point of...
-
Senior Complaints Officer
1 month ago
London, Greater London, United Kingdom Brackenberry Full timeJob Title: Senior Complaints OfficerWe are seeking a highly skilled and experienced Senior Complaints Officer to join our team at Brackenberry Ltd. As a Senior Complaints Officer, you will be responsible for providing an effective frontline housing information and advice service, dealing proactively with complaints and enquiries, and managing complex housing...
-
Senior Complaints Officer
1 month ago
London, Greater London, United Kingdom Brackenberry Full timeJob Title: Senior Complaints OfficerWe are seeking a highly skilled and experienced Senior Complaints Officer to join our team at Brackenberry Ltd. As a Senior Complaints Officer, you will be responsible for providing an effective frontline housing information and advice service, dealing proactively with complaints and enquiries, and managing complex housing...
-
Principal Complaints Officer
1 month ago
London, Greater London, United Kingdom Novax Recruitment Ltd Full timeJob Title: Principal Complaints OfficerWe are seeking a skilled Principal Complaints Officer to join our team at Novax Recruitment Ltd. As a key member of our organization, you will be responsible for managing and responding to complaints in a timely and effective manner.Key Responsibilities:Manage and respond to complaints from various sources, including...
-
Principal Complaints Officer
1 month ago
London, Greater London, United Kingdom Novax Recruitment Ltd Full timeJob Title: Principal Complaints OfficerWe are seeking a skilled Principal Complaints Officer to join our team at Novax Recruitment Ltd. As a key member of our organization, you will be responsible for managing and responding to complaints in a timely and effective manner.Key Responsibilities:Manage and respond to complaints from various sources, including...
-
Principal Complaints Officer
4 weeks ago
London, Greater London, United Kingdom Novax Recruitment Ltd Full timeJob Title: Principal Complaints OfficerNovax Recruitment Ltd is seeking a skilled Principal Complaints Officer to join their team. This is a contract role working full-time hours.The Job:We are looking for a professional with experience in managing and responding to customer complaints in a public sector/government setting. The ideal candidate will have a...
-
Principal Complaints Officer
4 weeks ago
London, Greater London, United Kingdom Novax Recruitment Ltd Full timeJob Title: Principal Complaints OfficerNovax Recruitment Ltd is seeking a skilled Principal Complaints Officer to join their team. This is a contract role working full-time hours.The Job:We are looking for a professional with experience in managing and responding to customer complaints in a public sector/government setting. The ideal candidate will have a...
-
Principal Complaints Officer
4 weeks ago
London, Greater London, United Kingdom Novax Recruitment Ltd Full timeJob Title: Principal Complaints OfficerWe are seeking a skilled Principal Complaints Officer to join our team at Novax Recruitment Ltd. As a key member of our organization, you will be responsible for managing and responding to customer complaints in a timely and effective manner.Key Responsibilities:Manage and respond to Chief Executive Stage complaints,...
-
Principal Complaints Officer
4 weeks ago
London, Greater London, United Kingdom Novax Recruitment Ltd Full timeJob Title: Principal Complaints OfficerWe are seeking a skilled Principal Complaints Officer to join our team at Novax Recruitment Ltd. As a key member of our organization, you will be responsible for managing and responding to customer complaints in a timely and effective manner.Key Responsibilities:Manage and respond to Chief Executive Stage complaints,...