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Customer Service Representative
2 months ago
At Wickes Building Supplies Limited, we're committed to delivering exceptional customer experiences. As a Customer Service Assistant, you'll play a vital role in ensuring our customers receive the highest level of service, from the moment they enter our stores to the moment they leave.
Key Responsibilities- Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
- Assist customers with product information, demonstrations, and recommendations to enhance their shopping experience.
- Work collaboratively with colleagues to maintain a clean, organized, and welcoming store environment.
- Contribute to achieving sales targets by promoting products and services to customers.
- Participate in ongoing training and development to improve product knowledge and customer service skills.
We're proud to offer a range of benefits that support your personal and professional growth, including:
- A competitive salary and bonus structure.
- A comprehensive training program to develop your skills and knowledge.
- A contributory pension scheme and save-as-you-earn scheme.
- A colleague discount program and access to exclusive discounts.
- A range of health and wellbeing benefits, including an Employee Assistance Programme and access to parental, menopause, and fertility support.
We're committed to creating an inclusive workplace where colleagues feel valued, supported, and empowered to succeed. If you're passionate about delivering exceptional customer experiences and are looking for a dynamic and supportive work environment, we'd love to hear from you.
