Service Charge Manager
1 month ago
As a Service Charge Manager at Vox Network Consultants, you will be responsible for providing an efficient and effective range of services to Leaseholders and Freeholders within a designated patch. Your key responsibilities will include managing service charge income, identifying leaseholders with serious multiple debts, and creating payment plans to promote the use of Direct Debit and Standing Orders. You will also investigate and process payment transfer requests, refunds, and missing or misallocated payments in accordance with policies and procedures.
Key Responsibilities
- Manage service charge income on a patch basis, including personal contact, producing reports, and supporting documents for senior officers and liaison with the mortgage lender, court service, and legal team as necessary.
- Identify leaseholders with serious multiple debts at an early stage and make referrals to money/debt advice services.
- Agree and create payment plans on customer accounts promoting the use of Direct Debit and Standing Orders.
- Investigate and process payment transfer requests, refunds for the movement of credit balances, and missing or misallocated payments in accordance with policies and procedures.
- Knowledge of service charge collection and arrears recovery action, issues, techniques, and processes.
- Knowledge of Law of Property Act 1925.
- Working knowledge and application of Leases, covenants, and Leasehold Valuation Tribunal.
- Knowledge of Landlord & Tenant Law and the legal processes for managing properties held on long leases.
This is an initial 6-month ongoing contract with the opportunity to extend. The role requires at least 2-3 days in the office each week, with PAYE via Umbrella.
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Service Charge Manager
3 days ago
London, Greater London, United Kingdom Cobalt Recruitment Full timeCobalt Recruitment is a renowned real estate development and management company with a proven track record of delivering high-quality services and projects.About the Job:We are currently seeking a Property Accountant to join our team in a key role that will involve all aspects of estate management and service charge responsibilities. The successful candidate...
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Service Charge Manager
1 month ago
London, Greater London, United Kingdom The Royal Borough of Kensington & Chelsea Council Full timeWe are seeking an exceptional candidate to lead our Service Charge Team in Kensington and Chelsea. The successful candidate will have a broad range of skills and expertise in rent and service charge setting, as well as specialist knowledge of leasehold management and legislative requirements.The role is responsible for setting rents and service charges for...
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Service Charge Manager
1 month ago
London, Greater London, United Kingdom fish4.co - Jobboard Full timeService Charge ManagerLocation: Not SpecifiedJob RoleResponsible for identifying and recovering costs from lessees for major works schemes, ensuring accurate and timely recharging.Monitor contract costs and prepare Section 20B Notices to preserve the Council's ability to recover costs.Reconcile project costs, complete payment files, and ensure accurate...
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Service Charge Accounts Manager
1 month ago
London, Greater London, United Kingdom fish4.co - Jobboard Full timeWe are seeking a highly skilled Service Charge Accounts Manager to join our team at fish4.co - Jobboard. As a key member of our property management team, you will be responsible for managing and overseeing the financial aspects of service charge accounts for a portfolio of properties.The ideal candidate will have a strong background in property management...
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Portfolio Manager
3 days ago
London, Greater London, United Kingdom Cobalt Consulting (UK) Ltd Full timeCobalt Recruitment is proud to collaborate with a forward-thinking Estate Agency in the South West/Kensington area to find a highly skilled Senior Service Charge Accountant for an interim position until February 2025.This exceptional opportunity allows you to manage a diverse portfolio of 100 buildings containing 800-900 units. You will have the flexibility...
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Service Charge Management Specialist
13 hours ago
London, Greater London, United Kingdom Pinnacle Group Full timeAt Pinnacle Group, we are seeking a highly skilled Service Charge Management Specialist to join our Home team in London.This is a fixed term position ending 31st December 2025. The estimated salary for this role is £35,000 - £45,000 per annum.Job Description:Manage and optimize service charge processes.Deliver leasehold and frontline services.Carry out...
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Service Charge Officer
4 weeks ago
London, Greater London, United Kingdom The Hyde Group Full timeService Charge OfficerLondon BridgeUp to £33,000Hyde is a leading provider of affordable homes in London and the South-East. We manage 50,000 homes for over 100,000 customers.As a Service Charge Officer at Hyde, you will manage service charge enquiries, produce accurate statements, and engage with customers throughout the service charge cycle.Key...
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Service Charge Officer
4 weeks ago
London, Greater London, United Kingdom Blue Octopus Full timeService Charge Officer - Join Blue Octopus and be part of our team as a Service Charge Officer. As a key member of our Service Charge Team, you will be responsible for ensuring the accurate production of service charge statements (estimates and actual). You will be the main point of contact for customer enquiries, managing the end-to-end case management...
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Service Charge Accountant
1 month ago
London, Greater London, United Kingdom Cluttons LLP Full timeJob SummaryWe are seeking a highly skilled Service Charge Accountant to join our team at Cluttons LLP. As a key member of our accounts team, you will be responsible for managing the end-to-end service charge process for a portfolio of residential, commercial, and mixed-use properties.Key ResponsibilitiesManage the service charge process from start to finish,...
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Service Charge Officer
4 weeks ago
London, Greater London, United Kingdom CV-Library Full timeHyde is seeking a Service Charge Officer to join their team. As a Service Charge Officer, you will be responsible for managing service charge enquiries, providing excellent customer-focused service, and producing clear breakdowns and summaries of service charges for customers.Key responsibilities include:Managing service charge enquiries and providing...
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Service Charge Officer
4 weeks ago
London, Greater London, United Kingdom CIH International Housing Group Full timeService Charge OfficerWe are seeking a highly skilled Service Charge Officer to join our team at CIH International Housing Group. As a Service Charge Officer, you will be responsible for managing service charge enquiries, providing excellent customer-focused service, and producing clear breakdowns and summaries of service charges for customers.Key...
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Service Charge Management Specialist
4 days ago
London, Greater London, United Kingdom Foundation Recruitment Full timeFoundation Recruitment is seeking a Service Charge Management Specialist to join our team and take responsibility for the operational management of four commercial properties in Central London. This is a great opportunity to develop your skills in service charge management, occupier relations, and building compliance.The Job Description:Manage service...
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Service Charge Accountant
1 month ago
London, Greater London, United Kingdom Cedar Full timeMain ResponsibilitiesAs a Service Charge Accountant at Cedar, you will be responsible for assisting building managers in preparing service charge budgets and inputting data into the Yardi system. You will ensure compliance with RICS/ARMA service charge guidelines and prepare service charge reconciliations to meet client expectations. Your duties will also...
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Service Charge Officer
3 weeks ago
London, Greater London, United Kingdom The Hyde Group Full timeIncome Recovery Officer - Service ChargeLondon BridgeUp to £33,000The Hyde Group is seeking a skilled Income Recovery Officer to join its Service Charge Team. As an Income Recovery Officer, you will play a critical role in ensuring the accurate production of service charge statements (estimates and actual) and be the main point of contact for customer...
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Service Charge Administrator
1 month ago
London, Greater London, United Kingdom Hines Full timeService Charge AdministratorWe are seeking a highly organized and detail-oriented Service Charge Administrator to join our team at Hines. As a key member of our property management team, you will be responsible for the administration and control of service charges arising on our property portfolios.Key Responsibilities:Manage a portfolio of service charge...
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Service Charge Accountant
4 weeks ago
London, Greater London, United Kingdom Nouvo Recruitment Full timeService Charge Accountant Job DescriptionAs a Service Charge Accountant at Nouvo Recruitment, you will be responsible for preparing and finalising the reconciliations of internally certified service charge accounts to a high standard. This role involves conducting a full review of service charge expenditure, ensuring all posting errors are identified and...
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Head of Service Charge Management
1 month ago
London, Greater London, United Kingdom The Oyster Partnership Full timeHead of Service Charge OpportunityA forward-thinking managing agent specialising in Operational Living accommodation is seeking a seasoned professional to lead their Service Charge Team.The company is rapidly expanding across both their development and property management services, with ambitious plans for continued growth and development.This is an exciting...
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Service Charge Analyst
1 month ago
London, Greater London, United Kingdom propertyjobs.co - Jobboard Full timeRents and Service Charge Analyst/AccountantOur client, a leading international property investment company, is seeking an experienced Rents and Service Charge Analyst/Accountant to join their finance team.Key Responsibilities:Setting service charges for new homes, including analysing management company charges and identifying additional services.Producing...
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Service Charge Analyst
4 weeks ago
London, Greater London, United Kingdom Antony James Recruitment Ltd Full timeAntony James Recruitment Ltd is seeking a highly skilled Interim Service Charge Analyst to join their team in Croydon. This is a temporary position for 3 months, initially.Main ResponsibilitiesAccurately calculate, construct, and issue estimated and actualised service charges, ensuring compliance with legal deadlines, contractual agreements, policies, and...
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Service Charge Officer
4 weeks ago
London, Greater London, United Kingdom Disclaimer: ANY-Web Ltd. Full timeJob SummaryDisclaimer: ANY-Web Ltd. is seeking a highly skilled Service Charge Officer to join our team. As a key member of the Service Charge Team, you will be responsible for ensuring the accurate production of service charge statements (estimates and actual).Key ResponsibilitiesManage service charge enquiries, providing excellent customer-focused...