Sales & Account Management Executive

2 months ago

Leeds, Leeds, United Kingdom Gough & Kelly Limited Full time
About the Role

Gough & Kelly Limited is seeking an experienced Sales & Account Management Executive to join our fast-paced team based in Leeds. As a Sales & Account Management Executive, you will be responsible for building long-term relationships with a group of customers, generating sales, and overseeing the assigned prospects, accounts, or a combination of both.

Key Responsibilities
  • Develop a trusted advisor relationship with key accounts, customer stakeholders, team members, and executive sponsors.
  • Generate sales among client accounts, including upselling and cross-selling.
  • Maintain accurate client records, keeping track of any contract updates and renewals.
  • Work with sales and other internal teams to develop strategic marketing plans and ensure KPIs are being met.
  • Forecast and track key account metrics.
  • Responsible for keeping current clients satisfied and delivering exceptional client service on a day-to-day basis.
  • Monitor and analyse customer's usage of our products and services.
  • Responsible for working with the Sales team to onboard and integrate new clients and developing existing client relationships.
Requirements
  • Minimum of 5 years' experience in a senior or key account role.
  • Proven account management or other relevant experience.
  • Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organisation, including executive and management level.
  • Proven ability to manage multiple projects at a time while paying strict attention to detail.
  • Understanding of customer account development, marketing, measurement, and analytics.
  • Excellent time, sales, and project management skills.
Preferred Knowledge
  • C-Cure Access Control
  • Milestone Systems
  • Synectics or Veracity VMS
  • Axis Cameras & Software
  • High End Security Solution Sales
About Gough & Kelly Limited

Gough & Kelly Limited is an equal opportunities employer. We are committed not only to our legal obligations but also to the positive promotion of equality of opportunity in all aspects of employment.

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