Guest Experience Director
2 days ago
About the Job
We are seeking an experienced Guest Experience Director to join our team at Payman Club. In this role, you will be responsible for leading and managing the delivery of exceptional guest experiences across our property.
Your Key Responsibilities
- To ensure that all aspects of guest service are delivered to the highest standard.
- To develop and implement strategies to enhance the overall guest experience.
- To manage and motivate a team of staff to deliver exceptional service.
About You
- 10+ years of experience in operational management within the hospitality sector, preferably at General Manager level.
- Demonstrable experience and knowledge in commercial management of a site or contract.
- Experience of direct people management of a team.
- Strong role model of excellent customer service.
What We Offer
- A competitive salary package, including a base salary of £60,000 - £80,000 per annum.
- Ongoing training and development opportunities to support your career growth.
- A supportive and collaborative team environment.
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