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Workplace Ambassador

2 months ago

London, Greater London, United Kingdom Sodexo Full time
Job Overview

We are seeking a highly skilled and experienced Workplace Ambassador to join our team at Sodexo. As a key member of our corporate site, you will be responsible for providing exceptional customer service and ensuring the smooth operation of our facilities.

Key Responsibilities
  • Greet and Welcome Guests: Shape that all-important first impression by greeting and welcoming guests with warmth and professionalism.
  • Coordinate Facilities Operations: Coordinate the scheduling, planning, and expediting of facilities operations to ensure seamless execution.
  • Enhance Customer Experience: Provide support with meeting room setup, connectivity, and hospitality to enhance the experience of our colleagues and clients.
  • Support Reception Desk: Assist with face-to-face consultations, emails, and catering as required.
  • Ensure Health and Safety: Keep our teams safe by having a close eye on Health & Safety practices and reporting issues as required.
  • Provide Information and Assistance: Be the site's 'go-to' for providing information and assistance to colleagues and clients.
Requirements
  • Previous Experience: Previous experience in a similar role is a plus, but excellent interpersonal and communication skills are the key.
  • Positive Attitude: A positive, energetic, and proactive attitude with a passion for customer service.
  • Technical Skills: Proficient in office software, including Microsoft Office, Excel, PowerPoint, and Outlook.
  • Organizational Abilities: Strong organizational abilities and attention to detail.
What We Offer
  • Mental Health and Wellbeing Support: Unlimited access to an online platform offering mental health and wellbeing support.
  • Employee Assistance Programme: An Employee Assistance Programme to help with everyday issues or larger problems.
  • Virtual GP Service: Access to a 24hr virtual GP Service.
  • Sodexo Discounts Scheme: The Sodexo Discounts Scheme, offering great deals 24/7.
  • Pension Plan: Save for your future by becoming a member of the Mercer Aspire Pension Plan.
  • Learning and Development: Opportunities to enable colleagues to grow and succeed throughout their career at Sodexo.
  • Bike to Work Scheme: Bike to Work Scheme to help colleagues to do their bit for the environment.