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Receptionist - Maternity Cover

2 months ago

York, York City, United Kingdom Middletons Full time

We're seeking a skilled Receptionist to provide exceptional guest experiences and cover maternity leave at our hotel.

You'll be the first point of contact for our guests, ensuring a warm and welcoming atmosphere in our busy and vibrant environment. As a Receptionist, you'll play a vital role in making our guests' stay memorable.

Your key responsibilities will include:

  • Greeting guests with a smile and providing a warm welcome
  • Efficiently handling check-ins and check-outs
  • Providing top-notch hospitality and ensuring guests feel valued
  • Upselling rooms and facilities to enhance the guest experience
  • Informing guests about hotel facilities and offering assistance when needed

What we're looking for in a candidate:

We're looking for a Receptionist who is calm under pressure, can think on their feet, and provides exceptional customer service. If you're passionate about delivering a great guest experience and have a warm and welcoming demeanor, we'd love to hear from you.

What we offer:

  • A competitive salary, negotiable based on experience
  • Wagestream - access to up to 40% of your wages as you earn them each week
  • 28 days annual leave (rising to 33 days after 5 years)
  • Health cash plan
  • Generous employee discounts
  • Employee Assistance Programme
  • Enhanced maternity and paternity pay
  • Apprenticeships available
  • Life assurance
  • Bespoke training programmes accessible to all
  • An engaging and supportive work environment