Sales and Service Director
2 days ago
This Sales and Service Director role is focused on delivering exceptional customer experiences, driving sales growth, and leading a high-performing team. As a key member of our team, you'll be responsible for overseeing sales and service operations, developing strategies to meet business objectives, and ensuring seamless day-to-day operations.
Salary:The estimated salary for this role is £70,000 - £90,000 per annum, depending on experience.
Main Responsibilities:- Drive Sales Growth: Identify and capitalise on new retail opportunities to drive sales growth and increase revenue.
- Lead High-Performing Teams: Recruit, train, and develop a talented team of sales and service professionals to deliver exceptional customer experiences.
- Improve Customer Satisfaction: Create a relaxed, welcoming environment that focuses on customer needs and exceeds their expectations.
- Collaborate with Regional Managers: Work closely with regional managers to develop long-term succession strategies and ensure smooth store operations.
- A track record of inspirational leadership in large/high-profile stores.
- Demonstrate a history of leading large teams to strong commercial results.
- Be self-motivated and proactive, with established coaching and development skills.
- Possess an ability to set and carry out long-term plans, demonstrating mobility within a local area.
We're part of the BT Group, one of the UK's largest and most successful telecommunications companies. Our people are empowered, challenged, supported, and rewarded, making us a great place to build a career. We value diversity, inclusion, and equality, creating an environment where everyone can succeed.
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