Retail Technology Operations Director

1 week ago


City of London, United Kingdom Twin Computer Personnel Ltd Full time
Role Overview

We are seeking a talented Retail Technology Operations Director to join our team at Twin Computer Personnel Ltd. As a key member of our team, you will be responsible for the management of all systems and applications associated with our Smart Digital Ticketing solution.

Our Smart Digital Ticketing solution serves 6 digital retail channels, including Ticket Office Machines, Hand Held Ticket devices, Back Office Ticketing Machines, Ticket Vending Machines, a website ticket offering, and a mobile app ticket offering. We are looking for a highly organized individual with excellent documentation skills, analytical skills, and the ability to interpret data.

The estimated salary for this position is £70,000 - £90,000 per annum, depending on experience. Benefits include opportunities for career growth and development within our company.

Key Responsibilities:
  • Manage all systems and applications associated with the Smart Digital Ticketing solution
  • Ensure systems and applications operate as expected and aligned to contracted service level agreements
  • Lead incident and problem management activities


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