Quality Assurance Manager

4 weeks ago


Heaton Moor, United Kingdom Borough Care Full time
About the Role

We are seeking a highly skilled Quality and Audit Manager to join our team at Borough Care. As a key member of our operations team, you will play a crucial role in ensuring that our services meet the highest standards of quality and compliance.

Key Responsibilities
  • Provide auditing services to identify areas for improvement and ensure compliance with statutory and regulatory requirements.
  • Develop and implement internal audit frameworks to drive continuous improvement and quality enhancement.
  • Support Area Managers in creating improvement plans and provide coaching and training to ensure effective implementation.
  • Investigate complaints and provide expert input into policies and procedures.
About You

We are looking for a strong leader with a proven track record in managing high-quality care services. You will have operational experience and a deep understanding of CQC standards. Knowledge of dementia care and a driving licence are also essential.

About Us

Borough Care is a not-for-profit organisation with 12 residential care homes across Stockport and Staffordshire. We are committed to providing high-quality care and services to our residents and their families. As a member of our team, you will be part of a dynamic and supportive environment that values continuous improvement and staff development.

What We Offer

We offer a competitive salary, 33 days holiday plus your birthday off after 1 year's service, development opportunities, and a range of benefits including access to My Hub and a wellbeing programme.



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