Customer Service Associate
19 hours ago
About the Role
The Part-Time Retail Assistant plays a vital role in delivering exceptional customer service, increasing sales, and meeting targets. The successful candidate will be responsible for:
- Responding to customer queries, complaints, and feedback in a positive and proactive manner.
- Handling store operations such as operating tills, accepting payments, and ensuring correct pricing.
- Assisting with online store orders, picking and dispatching when required.
- Participating in stock takes and ensuring all end-of-day processes are completed accurately.
- Assisting with promotions and creating product displays in line with the RVSC marketing calendar.
- Helping train and upskill new and existing staff in product knowledge, systems, and THL policies.
- Supporting operational management by identifying improvements and contributing to continuous retail process enhancements.
What We're Looking For
We are seeking a highly motivated and experienced retail sales professional who can meet targets and provide excellent customer service. Key requirements include:
- Proven retail sales experience and ability to meet targets.
- Experience in RV, camping, marine, or vehicle sales is an advantage but not essential.
- Good numeracy skills and understanding of sales calculations.
- Competency in using computers, with Excel/Word knowledge being advantageous.
- Flexibility and adaptability to changes in the work environment.
Benefits
This is a part-time opportunity with a minimum of 16 hours per week, offering flexible working arrangements and the potential to increase to 40 hours until the end of March. You will receive competitive pay and benefits, along with opportunities for growth and development within the team. Estimated salary: $50,000 - $65,000 per annum.
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