Income Officer
5 days ago
About the Role:
We are seeking an experienced Income Officer to join our friendly and high-performing income management team. As an Income Officer, you will be responsible for income collection and providing guidance to customers on subjects like benefits and income maximisation.
Key Responsibilities:
- Manage a patch of around 1000 homes, developing strong relationships with customers.
- Offer advice and support to those facing difficulties with rent payments, with a focus on tenancy sustainment.
- Work collaboratively with other departments to solve problems and deliver the best customer experience.
- Develop solutions to individual customer needs, including effectively negotiating repayment arrangements.
Requirements:
- Experience in a front-line customer-facing role within a general needs housing environment.
- Understanding of housing benefit, universal credit, and welfare reform legislation.
- Strong communication skills, with colleagues and customers alike.
- Positive attitude and a consistent, engaged team player.
- Good IT skills, attention to detail, and an excellent work ethic.
- A full driving licence and access to a vehicle.
About Us:
Bromford is an organisation rated as a Great Place to Work, and we are committed to providing safe, secure, and warm homes to over 100,000 people. We are looking for someone who can think independently and make a difference in people's lives.
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Income Officer
1 month ago
Tewkesbury, United Kingdom Bromford Full timeAbout the RoleWe are seeking a highly skilled and motivated Income Officer to join our team at Bromford. As an Income Officer, you will play a vital role in ensuring that our customers receive the support they need to manage their income and benefits.Key ResponsibilitiesManage a patch of around 1000 homes, developing strong relationships with customers and...
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Income Officer
1 month ago
Tewkesbury, United Kingdom Bromford Full timeAbout the RoleWe are seeking a highly skilled and motivated Income Officer to join our team at Bromford. As an Income Officer, you will play a vital role in ensuring that our customers receive the support they need to manage their income and benefits.Key ResponsibilitiesManage a patch of around 1000 homes, developing strong relationships with customers and...
-
Income Officer
1 month ago
Tewkesbury, United Kingdom Bromford Full timeAbout the RoleWe are seeking a highly skilled and motivated Income Officer to join our team at Bromford. As an Income Officer, you will play a vital role in ensuring that our customers receive the support they need to manage their income and maintain their tenancies.Key ResponsibilitiesManage a patch of around 1000 homes, developing strong relationships with...
-
Income Officer
1 month ago
Tewkesbury, United Kingdom Bromford Full timeAbout the RoleWe are seeking a highly skilled and motivated Income Officer to join our team at Bromford. As an Income Officer, you will play a vital role in ensuring that our customers receive the support they need to manage their income and maintain their tenancies.Key ResponsibilitiesManage a patch of around 1000 homes, developing strong relationships with...
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Income Collection Officer
1 month ago
Tewkesbury, Gloucestershire, United Kingdom Bromford Full timeAbout the RoleWe are seeking a highly motivated and experienced individual to join our income management team as an Income Collection Officer. As a key member of our team, you will be responsible for collecting income and providing guidance to customers on benefits and income maximisation.Key ResponsibilitiesCollect income from customers and ensure accurate...
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Income Officer
5 days ago
Tewkesbury, United Kingdom Bromford Full timeDo you have a passion for customer service? Do you want to join an organisation rated as aGreat Place to Work ?If you want to make a difference in people's lives and have experience of working in benefits, housing income or another related area, we want to hear from you! Our friendly and high performing income management team are responsible for income...
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Income Officer
2 months ago
Tewkesbury, United Kingdom Bromford Full timeDo you have a passion for customer service? Do you want to join an organisation rated as aGreat Place to Work?If you want to make a difference in people's lives and have experience of working in benefits, housing income or another related area, we want to hear from you!Our friendly and high performing income management team are responsible for income...
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Income Officer
4 days ago
Tewkesbury, United Kingdom Bromford Full timeDo you have a passion for customer service? Do you want to join an organisation rated as a Great Place to Work ?If you want to make a difference in people's lives and have experience of working in benefits, housing income or another related area, we want to hear from you! Our friendly and high performing income management team are responsible for income...
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Income Officer
2 months ago
Tewkesbury, United Kingdom Bromford Full timeDo you have a passion for customer service? Do you want to join an organisation rated as aGreat Place to Work?If you want to make a difference in people's lives and have experience of working in benefits, housing income or another related area, we want to hear from you!Our friendly and high performing income management team are responsible for income...
-
Income Officer
2 months ago
Tewkesbury, United Kingdom Bromford Full timeDo you have a passion for customer service? Do you want to join an organisation rated as aGreat Place to Work?If you want to make a difference in people's lives and have experience of working in benefits, housing income or another related area, we want to hear from you!If your skills, experience, and qualifications match those in this job overview, do not...
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Income Officer
1 month ago
Tewkesbury, United Kingdom Bromford Careers Full timeDo you have a passion for customer service? Do you want to join an organisation rated as aGreat Place to Work?If you want to make a difference in people's lives and have experience of working in benefits, housing income or another related area, we want to hear from you!Our friendly and high performing income management team are responsible for income...
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Income Officer
7 days ago
Tewkesbury, Gloucestershire, United Kingdom Bromford Full timeCustomer Service ExpertiseWe are seeking a skilled Income Officer to join our friendly and high-performing income management team at Bromford. As a key member of our team, you will be responsible for income collection and providing guidance to customers.Key Responsibilities:Collect income from customers in a timely and efficient mannerProvide guidance and...
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Income Collector
4 weeks ago
Tewkesbury, Gloucestershire, United Kingdom Bromford Full timeMake a Difference in People's LivesWe're looking for a passionate and experienced professional to join our income management team at Bromford. As an Income Officer, you'll play a vital role in collecting income and providing guidance to customers.Key Responsibilities:Collect income from customers in a timely and efficient mannerProvide guidance and support...
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Income Collector
4 weeks ago
Tewkesbury, Gloucestershire, United Kingdom Bromford Full timeMake a Difference in People's LivesWe're looking for a passionate and experienced professional to join our income management team at Bromford. As an Income Officer, you'll play a vital role in collecting income and providing guidance to customers.Key Responsibilities:Collect income from customers in a timely and efficient mannerProvide guidance and support...
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Income Collector
1 month ago
Tewkesbury, Gloucestershire, United Kingdom Bromford Full timeMake a Difference in People's LivesWe're seeking a talented individual to join our income management team at Bromford. As an Income Officer, you'll play a vital role in collecting income and providing guidance to customers.Key Responsibilities:Collect income from customers in a timely and efficient mannerProvide expert guidance and support to customers on...
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Income Collector
1 month ago
Tewkesbury, Gloucestershire, United Kingdom Bromford Full timeMake a Difference in People's LivesWe're seeking a talented individual to join our income management team at Bromford. As an Income Officer, you'll play a vital role in collecting income and providing guidance to customers.Key Responsibilities:Collect income from customers in a timely and efficient mannerProvide expert guidance and support to customers on...
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Income Collector
4 weeks ago
Tewkesbury, Gloucestershire, United Kingdom Bromford Full timeMake a Difference in People's LivesWe're seeking a talented individual to join our income management team at Bromford. As an Income Officer, you'll play a vital role in collecting income and providing guidance to customers.Key Responsibilities:Collect income from customers in a timely and efficient mannerProvide expert guidance and support to customers on...
-
Income Collector
1 month ago
Tewkesbury, Gloucestershire, United Kingdom Bromford Full timeMake a Difference in People's LivesWe're seeking a talented individual to join our income management team at Bromford. As an Income Officer, you'll play a vital role in collecting income and providing guidance to customers.Key Responsibilities:Collect income from customersProvide guidance and support to customersWork collaboratively with the income...
-
Income Collector
1 month ago
Tewkesbury, Gloucestershire, United Kingdom Bromford Full timeMake a Difference in People's LivesWe're seeking a talented individual to join our income management team at Bromford. As an Income Officer, you'll play a vital role in collecting income and providing guidance to customers.Key Responsibilities:Collect income from customersProvide guidance and support to customersWork collaboratively with the income...
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Income Collector
4 weeks ago
Tewkesbury, Gloucestershire, United Kingdom Bromford Full timeJob OverviewWe are seeking a highly motivated and customer-focused individual to join our income management team at Bromford. As an Income Officer, you will play a vital role in ensuring the smooth collection of income and providing guidance to customers.Key Responsibilities:Collect and process income data with accuracy and attention to detailProvide...