Breakfast Service Manager

2 weeks ago


London, Greater London, United Kingdom Hilton Hotels Full time

Breakfast Service Manager

About the Role

We are seeking a skilled Breakfast Service Manager to join our team at Conrad London St James. As a key member of our food and beverage team, you will be responsible for delivering exceptional service to our guests.

Key Responsibilities

  • Manage the food and beverage service to consistently meet high standards as defined by the hotel and Hilton brand standards
  • Lead by example by being present on the floor throughout service
  • Effectively control the flow of customers and the interaction between the front and back-of-house throughout service
  • Look for opportunities to recognise & wow the guests
  • Handle all customer inquiries in an appropriate and professional manner
  • Accurately manage all transactions during service
  • Work with your team to continually improve guest satisfaction

Requirements

  • Previous experience in organizing food and beverage service
  • Experience in leading a team
  • Ability to demonstrate delegation skills
  • Flexibility to respond quickly and positively to a range of work situations
  • A passion for developing others to be part of a winning team
  • Someone who loves an early start to the day

What We Offer

  • Yearly Salary: £35,000 plus an expected average annual service charge likely to be between £5000 - £8000
  • A global travel program for team members
  • Uniforms
  • Meals whilst on duty
  • To be part of a fabulous team

About Us

Conrad London St James is one of Hilton's three global luxury brands and reflects the bold, inspired and personalised service we offer our guests. The hotel is renowned for its excellent service and is in the top 5% of hotels in London and the Top 10% in the world.



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