Customer Relationship Professional

4 weeks ago


Wolverhampton, United Kingdom PSR Solutions Full time
About the Role

We are seeking an experienced Customer Relationship Professional to join our team at PSR Solutions. The ideal candidate will have a proven track record of building and maintaining strong customer relationships and driving business growth through innovative solutions.

Key Responsibilities:

  • Develop and execute customer engagement strategies to drive sales growth and customer satisfaction.
  • Build and maintain relationships with key stakeholders, including customers, suppliers, and internal teams.
  • Provide exceptional customer service, responding promptly to customer inquiries and resolving issues efficiently.
  • Work collaboratively with cross-functional teams to identify and capitalize on new business opportunities.

Requirements:

  • At least 3 years of experience in customer-facing roles, preferably in the construction, distribution, or traffic management industries.
  • Excellent communication and interpersonal skills, with the ability to build rapport with customers and colleagues alike.
  • Strong problem-solving and analytical skills, with the ability to think critically and make informed decisions.
  • Proficiency in CRM systems and other relevant software applications.

Benefits:

  • Competitive salary of £45,000 - £60,000 per annum.
  • Ongoing training and development opportunities to enhance your skills and career prospects.
  • A comprehensive benefits package, including life assurance, private medical cover, and permanent health cover.
  • A company car or car allowance, dependent on position.


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