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Product Support Engineer
2 months ago
We are seeking an experienced Product Support Engineer to join our team at Dowty Propellers. As a key member of our Engineering Platforms and Projects team, you will be responsible for managing the engineering support of current in-service propeller systems.
Key Responsibilities- Initiate, plan, execute, monitor, and control assigned engineering projects, including risk and opportunity management.
- Act as the technical point of contact for internal and external customers, including operators, airframers, and service support.
- Control technical requirements from customers, Dowty, and regulatory authorities.
- Develop robust project scope definitions, estimates of work, plans, and schedules to deliver project commitments within financial and contractual constraints.
- Support bid and proposal estimates using work breakdown structure methodologies to estimate labor and material requirements.
- Obtain budget approval, kick-off authorization, and lead Baseline Change Requests as required to support project activities.
- Lead cross-functional teams and coordinate project requirements, providing mentoring to assigned personnel to aid execution of projects.
- Monitor and communicate project status, business issues, and significant developments clearly and concisely to stakeholders.
- Bachelor's Degree in mechanical, systems, engineering, or aerospace engineering, or qualified to an equivalent level.
- Solid project management experience in an aerospace or similarly regulated environment, ideally in a sustaining support role.
- Knowledge of the aviation regulatory environment, including civil certification requirements, safety, and environmental requirements.
- Ability to coordinate several projects and engineering activities while balancing priorities and schedule commitments.
- Demonstrated competency in using standard Microsoft applications, such as Word, Excel, PowerPoint, and project management tools like MS Project.
- Technical background in complex systems, including mechanical, aircraft control, and/or electronic control systems, and a working knowledge of hydromechanical control systems would be advantageous.
- Proven analytical and problem-solving skills, with a working knowledge of lean or six sigma.
We support and encourage flexible working arrangements, including hybrid working where possible, and recognize the benefits to employees of having a positive work-life balance.
