Product Support Specialist
4 weeks ago
Join our team at People Source Consulting Ltd as a Product Support Engineer and take on a challenging role that requires technical expertise and excellent communication skills.
About the Role:
We are seeking a highly skilled Product Support Engineer to provide technical assistance to our customers and support the development of our products. As a key member of our team, you will be responsible for:
- Providing technical support to customers via multiple channels
- Supporting and training in-house and external applications engineers
- Enabling communication between customers and development teams
- Producing technical documentation and communications
- Working with customers to create world-class technical solutions using Trio products
- Collaborating with our R&D team to ensure product needs align with customer feedback
Requirements:
To be successful in this role, you will need:
- A degree or similar higher qualification in Software, Mechatronics, Electronics, or a related discipline
- Experience using stand-alone automation systems, PLC, or Motion Controller
- Knowledge of a programming language, such as C, BASIC, or Python
- Programming skills in IEC61131-3 languages
- Practical experience of electrical interfacing between devices in an automation system
Desirable Qualifications and Experience:
We are looking for candidates with experience in:
- Interfacing automation hardware, sensors, actuators, drives, and motors
- Communications using serial, Ethernet, and similar media
- Programming industrial automation/manufacturing machines
What We Offer:
We offer a competitive salary, profit-related pay, and a pension contribution of 5%. You will also have the opportunity to work remotely up to 25% of your working time and enjoy group life and health cash plan insurance.
How to Apply:
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