Digital Commerce Director

1 month ago


Manchester, United Kingdom eComplete Full time

E-commerce & Online Trading Manager

About eComplete

eComplete is a multifaceted eCommerce Growth Agency and Private Equity Group; evolved to deliver eCommerce growth on a Global scale. We don't operate as a traditional agency, instead, we utilise our proprietary data platform, industry leading experience, and bespoke global infrastructure, to provide embedded insight and support across all functions. This enables us to deliver faster targeted growth at a reduced risk with improved financials for our eCommerce partners and clients.

Role Overview

We are seeking an experienced Digital Commerce Director to lead the execution of our brands' campaigns and commercial activities in Italy. As a key member of the trading team, you will work closely with the eCommerce Director to drive business growth and develop strategic plans to attract target users through all online marketing channels.

Key Responsibilities:
  • Daily monitoring of data and managing KPIs for all e-commerce metrics
  • Daily monitoring of the competitor landscape, reacting to any trading updates and proposing and implementing changes.
  • Supporting the commercial strategy for our brands and clients, determining campaign briefs, pricing and discount strategy
  • Deep diving into every brand's on-site experience and journey optimisation for the customer
  • Operating as a specialist for the customer's expectations and demands and feeding those insights back to all digital channels (SEO, PPC, paid and organic social, influencer, video and content, affiliate, email, web design, web and software development and more) to optimise the overall channel marketing strategy
Requirements

The ideal candidate should have:

  • Strong commercial awareness and numbers driven
  • First experience in an e-commerce business, start-up or agency handling the online strategy and marketing channels (PPC, SEO, Email etc.)
  • Self-organised, analytical, and comfortable presenting at all levels
  • Ability to think both creatively and commercially
  • Excited to take on a range of brands' operational activities with a motivated international team of like-minded individuals
What We Offer

eComplete offers a competitive salary of £55,000 - £65,000 per annum, depending on experience, plus benefits including:

  • Competitive holidays + an extra day for your birthday
  • Enhanced Maternity & Paternity leave
  • 5% employer Pension contribution vs 4% employee
  • Access to office space in Stockport & LDN
  • Free office parking
  • Study support related to role
  • Employee discounts across our Brands


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