Customer Experience Supervisor
5 days ago
About the Opportunity:
This Customer Experience Supervisor role is an excellent chance to join a dynamic team at The Swatch Group, a leading international organization in the luxury watch and jewelry industry.
About the Role:
As a key member of our customer experience team, you will be responsible for delivering exceptional customer experiences, driving sales growth, and improving customer satisfaction.
Key Responsibilities:
- Team Leadership: Lead, motivate, and engage a team to achieve customer satisfaction and sales targets.
- Sales: Develop and implement sales strategies, manage inventory, and ensure excellent customer service.
- Security: Control shrinkage, maintain product awareness, and follow company policies and procedures.
- Reporting: Provide accurate sales reports, analyze data, and identify areas for improvement.
Salary Range:$65,000 - $85,000 per year
Requirements:
- Proven experience in retail management and sales.
- Excellent communication and leadership skills.
- Ability to work in a fast-paced environment and adapt to changing circumstances.
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