Accommodation Site Operations Manager

1 day ago


Sheffield, Sheffield, United Kingdom CV-Library Full time
Accommodation Manager – Build to Rent

We are seeking a permanent Accommodation Manager for a fantastic Build to Rent (BTR) scheme in Sheffield, consisting of 365 residential apartments.

This role requires a strong leader who can drive the performance of the site through effective people management, building a culture within the management team that works together to achieve common goals, while delivering an industry-leading resident experience.

  • Achieve key performance indicators (KPIs), including lettings, rental debt minimisation, budget management, robust health and safety protocols, and positive resident reviews.
  • Support staff hiring, onboarding, and ongoing management to create a cohesive onsite team.
  • Provide exceptional customer service to residents and develop strategies to foster a strong resident community.
  • Oversee resident communications across various channels and ensure timely issue resolution.
  • Manage the building expenditure budget, ensuring value for money from suppliers.
About You:
  • Prior experience in a similar role within BTR or PBSA is essential.
  • Leadership, coaching, and managing high-performing teams is crucial.
  • Good health and safety knowledge is necessary.
  • Excellent English language skills are required.
  • Proficiency in MS Office at an intermediate level and other relevant software is expected.

The estimated salary for this role is £45,000 - £52,000 per year, plus a 10% discretionary performance bonus.



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