Accommodation Site Operations Manager
1 day ago
We are seeking a permanent Accommodation Manager for a fantastic Build to Rent (BTR) scheme in Sheffield, consisting of 365 residential apartments.
This role requires a strong leader who can drive the performance of the site through effective people management, building a culture within the management team that works together to achieve common goals, while delivering an industry-leading resident experience.
- Achieve key performance indicators (KPIs), including lettings, rental debt minimisation, budget management, robust health and safety protocols, and positive resident reviews.
- Support staff hiring, onboarding, and ongoing management to create a cohesive onsite team.
- Provide exceptional customer service to residents and develop strategies to foster a strong resident community.
- Oversee resident communications across various channels and ensure timely issue resolution.
- Manage the building expenditure budget, ensuring value for money from suppliers.
- Prior experience in a similar role within BTR or PBSA is essential.
- Leadership, coaching, and managing high-performing teams is crucial.
- Good health and safety knowledge is necessary.
- Excellent English language skills are required.
- Proficiency in MS Office at an intermediate level and other relevant software is expected.
The estimated salary for this role is £45,000 - £52,000 per year, plus a 10% discretionary performance bonus.
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Accommodation Operations Manager
1 day ago
Sheffield, Sheffield, United Kingdom CV-Library Full timeAccommodation Operations Manager Role SummaryThe Accommodation Operations Manager will oversee the daily operations of a build-to-rent site in Sheffield, consisting of 365 residential apartments. This role involves managing a team, overseeing budgets, and delivering an industry-leading resident experience.Responsibilities:Hiring, training, and managing staff...
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Accommodation Operations Manager
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