Billing Operations Specialist

2 weeks ago

Belfast, United Kingdom Axiom Full time
Job Summary

We are seeking a highly skilled Billing Operations Specialist to join our team at Axiom. As a key member of our finance department, you will be responsible for managing an account portfolio of approximately 120+ monthly invoices. Your primary objective will be to proactively seek and provide recommendations to improve existing processes, ensuring a seamless and efficient billing experience for our clients.

Responsibilities
  • Manage an account portfolio of approximately 120+ monthly invoices
  • Proactively seek and provide recommendations to improve existing processes
  • Maintain a thorough knowledge and documentation of billing procedures, fee arrangements, and client preferences
  • Manage billing relationships with both internal sales teams and external clients
  • Collaborate with Axiom teams to set up engagements through our ERP system
  • Work closely with internal time approvers to generate monthly client invoices and monitor delays effectively
  • Complete requests for supporting documentation required by clients
  • Deliver invoices via email in addition to a variety of client-assigned e-billing platforms
  • Partner with the team to ensure receivables are realized at as close to 100% as possible and collected on a timely manner
  • Utilize firm-standard software to identify and prioritize accounts for follow-up and monitoring
  • Follow up and monitoring should be done utilizing all communication tools available
  • Follow-up with e-billing remittances and rejections
  • Assist with payment applications, short pays, or other invoice problems

About You

Successful candidates must be a fit for Axiom's unique operating environment and culture: high-growth, innovative, lean, and values-driven. As such, successful candidates must be highly capable in each of the following dimensions (among others): adaptability, curiosity, resourcefulness, analytical thinking/problem-solving, proactivity, collaboration, technological savvy, and operating with/through a lean team.

Requirements
  • 1+ years of experience in a Billing-focused position. Legal billing a plus
  • Strong organizational skills, maintenance of detailed records, attention to detail, and ability to handle multiple tasks and responsibilities
  • Excellent interpersonal skills, and strong verbal and written skills
  • Ability and willingness to assess procedures and proactively recommend improvements to existing processes
  • Ability and willingness to prioritize and meet strict deadlines
  • Ability to anticipate work needs and follow through with minimum direction while adapting to changing priorities and work demands
  • Strong proficiency in Microsoft Office Suite
  • Experience supporting client-facing team members and willingness to help identify and solve issues
  • Ability to maintain a professional demeanor, superb judgment, and grace under pressure
  • Strong executive presence with ability to communicate at multiple levels of an organization

Preferred Skills
  • Knowledge of electronic billing applications

Total Rewards

Axiom's total rewards philosophy is to be transparent and equitable with all job candidates. The annual base salary range for this role located in Belfast is £27,750 - £30,000, and you will be eligible to participate in our cash bonus plan which on target would be 10% of your base salary for an Analyst role in the Finance team. Please note that the final compensation is determined by several considerations, including the quality of your experience and expertise, your ability to immediately contribute to Axiom, your potential to move up to the next level, the market you are located in, and other business considerations.

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