Technical Director EMEA

3 weeks ago


Manchester, United Kingdom Interact Software Full time
About the Role:

We are looking for a highly skilled Technical Onboarding Manager to join our team at Interact Software. In this role, you will be responsible for the technical setup, configuration, and integration of our product and services.

Responsibilities:
  • Consult with customers on technical capabilities during the onboarding process
  • Facilitate technical tasks as part of the onboarding process
  • Help resolve technical problems during the onboarding process

The ideal candidate will have experience in a technical onboarding, implementation, or similar role in a SaaS environment. You will also be proficient in using project management tools like Jira, Trello, or Microsoft Project to track progress and manage tasks.

As a Technical Onboarding Manager, you will work closely with other departments like strategists, onboarding teams, product development, sales, customer support, and engineering to ensure a seamless onboarding experience. You will act as a point of contact for the client, addressing concerns, answering questions, and ensuring overall satisfaction.

We offer a competitive salary of $120,000 - $150,000 per year, depending on experience, plus benefits such as flexible working, learning platform, rewards and recognition, long service awards, social place to work, global updates, and an exciting and inclusive culture.

Join us and take your career to the next level



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