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Benefits Consultant
2 months ago
MEM Recruitment is seeking an experienced Benefits & Money Adviser to work remotely for a high-end housing provider.
Main Responsibilities:
1. Delivering a high-quality, customer-focused service for customers across all areas, ensuring the provision and development of good quality advice and information on Money and benefits, and other social welfare matters as appropriate.
2. Collaborating with the association to achieve its objectives and goals.
3. Providing expert advice and guidance to customers on various social welfare matters.
4. Developing and maintaining relationships with customers to ensure a high level of customer satisfaction.
5. Staying up-to-date with changes in social welfare policies and procedures to ensure compliance and best practice.
6. Working collaboratively with other teams to achieve business objectives.
7. Identifying and escalating any issues or concerns that may impact the delivery of services.
8. Maintaining accurate records and reports to ensure compliance with regulatory requirements.
9. Participating in training and development opportunities to enhance skills and knowledge.
10. Contributing to the development of policies and procedures to ensure effective service delivery.
Key Skills and Qualifications:
1. Proven experience in a similar role.
2. Strong knowledge of social welfare policies and procedures.
3. Excellent communication and interpersonal skills.
4. Ability to work independently and as part of a team.
5. Strong problem-solving and analytical skills.
6. Ability to maintain confidentiality and handle sensitive information.
7. Strong organizational and time management skills.
8. Ability to work in a fast-paced environment and prioritize tasks effectively.
9. Strong attention to detail and accuracy.
10. Ability to adapt to change and prioritize tasks effectively.
Benefits:
1. Competitive salary and benefits package.
2. Opportunity to work with a high-end housing provider.
3. Collaborative and dynamic work environment.
4. Opportunities for professional development and growth.
5. Flexible working arrangements.
6. Access to training and development opportunities.
7. Recognition and reward for outstanding performance.
8. Opportunities to work on high-profile projects.
9. Collaborative and supportive team environment.
10. Opportunities for career advancement.
How to Apply:
Please submit your application, including your CV and a cover letter, to [insert contact information].
We look forward to hearing from you.
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