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Field Service Liaison Specialist

1 month ago


Sevenoaks, Kent, United Kingdom Bombardier Transportation GmbH Full time
Job Overview

Bombardier's Business Aircraft London Service Centre in Biggin Hill is part of an award-winning network. This Base and Line Maintenance Centre is the fastest-growing Service Centre in Europe and the largest Business Aircraft OEM in the UK.

The role involves providing onsite and remote support to designated Bombardier Aircraft Operators within your assigned region. You will be available 24 hours a day, 7 days a week to assist customers and/or Service Center issues as required.

  • **Key Responsibilities:**
  • Provide technical and non-technical support to aircraft operators
  • Assist with ownership of issues or potential issues and ensure resolution is achieved to the satisfaction of the customer and Service Center objectives
  • Interact with and provide support to all levels of the customers organization, including but not limited to Owners, CEO/COO's, VPs, Directors, Aviation advisors, Crew, PA's, and various levels of related operational staff

The estimated salary for this role is £55,000 - £65,000 per annum, depending on experience and qualifications. Travel is expected to be less than 10% of working time, occasionally outside of the United Kingdom.