IT Support Specialist
3 weeks ago
Job Role:
Abertay University is seeking a highly skilled IT/AV Service Delivery Officer to join its vibrant and fast-moving department. This is a fantastic opportunity to deliver excellent customer service and high-quality digital technology services to staff and students.
Key Responsibilities:
- Deliver a highly professional 2nd line IT/AV support service.
- Have a broad experience of IT and AV technologies, including hardware and software, and be able to work methodically, prioritizing and managing tasks.
- Respond to colleagues, students, and stakeholders' needs with the intention to provide an excellent service.
About the Role:
The post holder will be responsible for reporting to the Senior IT Service Delivery Officer and will have excellent problem-solving skills, communication skills, and be able to work under pressure. Experience of Apple Mac support and AV programming is desirable but not essential.
What We Offer:
Abertay University is a modern university with a global outlook, rooted in its local and national communities. We offer a stimulating and enriching experience for our students and a friendly, vibrant, and fast-moving department with a focus on delivering excellent customer service.
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