Retail Team Member

4 weeks ago


Southampton, Southampton, United Kingdom Compass Group UK Full time
Apprentice Retail Team Member Opportunity

We are seeking a motivated and enthusiastic Apprentice Retail Team Member to join our team at Compass Group UK. As a key member of our retail services team, you will play a vital role in delivering exceptional customer experiences and supporting the success of our business.

Key Responsibilities:
  • Provide outstanding customer service and support to customers in a fast-paced retail environment
  • Process sales, exchanges, and refunds in line with business policy and procedures
  • Offer product and service information to customers, identifying their needs and preferences
  • Respond to customer enquiries and complaints, resolving issues where possible and escalating to management as needed
  • Contribute to the health and safety of colleagues, customers, and the working environment by removing hazards and reporting incidents
  • Maintain stock availability, reporting any price discrepancies and supporting the fulfilment of purchases using the appropriate systems and procedures
  • Contribute to promotional activities to support the success of the business, including changing promotions, displays, seasonality, and product launch activities
  • Use IT, technology, and digital solutions to assist with customer enquiries, purchasing activities, and processing sales
  • Contribute to team development activities and business objectives, including reducing waste and improving sustainability
  • Minimise stock loss by following business procedures
Requirements:
  • A passion for delivering outstanding service and a smile
  • The ability to take initiative and make decisions that are right for our customers
  • Excellent communication skills and a team player attitude
  • A desire to succeed in your role and contribute to the success of our business
  • The ability to work under pressure and maintain a high level of productivity
  • Great timekeeping and reliability
Benefits:
  • Exclusive travel discounts with TUI, Expedia, Booking.com, and many more
  • Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons, and many more
  • Quick access to a Digital GP and wider healthcare benefits
  • Up to 44% off cinema tickets to enjoy your favourite blockbuster
  • Regular emails filled with the best discounts and savings available
  • Cash rewards every time you spend and use them on a wide range of brands
  • Unwind with us with free wellness, mindfulness, and exercise classes
  • Share all discounts and offers with your friends and families
  • Contributory pension scheme

We are committed to creating a culture where everyone feels valued, respected, and able to reach their full potential. We welcome applications from diverse candidates and are proud to be an equal opportunities employer.

As part of Compass Group UK, you will be part of a global business that feeds people, fuels progress, and forges connections in around 6,000 venues. Join us to grow your career with the industry leader and get competitive pay, great perks, and unrivalled opportunities for learning and development.


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