Senior Automotive Centre Leader
4 weeks ago
About the Role:
We're seeking a highly skilled Centre Manager to lead our Autocentre team to success. As a key member of our management team, you'll be responsible for delivering exceptional customer service and driving business performance.
Key Responsibilities:
- Foster a positive and productive team environment, promoting excellent customer satisfaction and driving business growth.
- Develop and implement effective strategies to improve customer experience, increase sales, and enhance overall business performance.
- Collaborate with colleagues to achieve company goals, share best practices, and provide support when needed.
- Stay up-to-date with industry trends, competitor activity, and market developments to inform business decisions and drive innovation.
- Maintain accurate records, report on performance, and provide insights to inform future business strategies.
What We Offer:
- A competitive salary, with an average uncapped bonus of £10,000 per year.
- 5 days a week, with opportunities for flexible working.
- Access to hybrid training, the ATA & MOT Tester Qualifications, and a range of career development opportunities.
- A comprehensive benefits package, including 6 weeks' annual leave, discounts on garage bills, and access to a range of wellbeing services.
- The chance to work with a leading retailer of motoring and cycling products and services, with a focus on innovation, customer satisfaction, and business growth.
Requirements:
- Proven leadership and team management experience within the automotive industry.
- Excellent communication, coaching, and mentoring skills, with the ability to motivate and develop a high-performing team.
- Strong analytical and problem-solving skills, with the ability to interpret data, identify trends, and inform business decisions.
- IT proficiency, with a willingness to learn in-house systems and technology.
- A current valid driving licence.
About Us:
Halfords Group PLC is a leading retailer of motoring and cycling products and services, with a focus on innovation, customer satisfaction, and business growth. We're committed to creating an inclusive workplace for our colleagues, with a range of benefits, training opportunities, and a supportive team environment.
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