Healthcare Liaison

3 days ago


Hull, Kingston upon Hull, United Kingdom NHS Full time
Job Title: Healthcare Liaison

We are seeking an experienced and skilled Healthcare Liaison to join our team at Healthshare. As a key member of our referral management team, you will play a vital role in ensuring the smooth operation of our administrative office.

About the Role:

  • Provide exceptional customer service to patients, responding to their queries and concerns in a timely and professional manner.
  • Work closely with clinicians to manage clinic bookings, cancellations, and patient appointments.
  • Ensure accurate and efficient data entry into our systems, maintaining high standards of data protection and confidentiality.
  • Maintain a proactive approach to filling clinics to capacity, optimizing resource allocation and improving patient outcomes.

Requirements:

  • Excellent communication and interpersonal skills, with a strong focus on patient care and satisfaction.
  • Proven experience in a similar role, with a demonstrated ability to work effectively in a fast-paced environment.
  • Proficiency in using Microsoft Office packages, with a willingness to learn and adapt to new systems.

Benefits:

  • A competitive salary of £25,000 - £30,000 per annum, depending on experience.
  • The opportunity to work in a dynamic and supportive team environment.
  • Ongoing training and development opportunities to enhance your skills and knowledge.


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