Facilities and Support Services Director

3 weeks ago

SouthendonSea, Southend-on-Sea, United Kingdom OLYMPUS EUROPA SE & CO. KG Full time
Job Summary

We are seeking a highly skilled Facilities and Support Services Manager to lead our Hard Services team in the Facilities Department. The successful candidate will be responsible for managing the technical services within the department, ensuring all works are carried out to the highest standards and working environments are maintained in relation to welfare, safety, statutory requirements, functionality, comfort, and appearance.

Key Responsibilities
  • Manage operational needs and cost efficiency.
  • Manage budget requirements alongside the General Manager for Site Services.
  • Management of the in-house maintenance, HVAC & electrical teams.
  • Plan and manage small projects alongside the Facilities Supervisor (departmental moves; new, planning for change and removal of infrastructure, plant or equipment) at our Southend-on-Sea sites.
  • Management of external service providers, including liaising with and managing Facility Management for our Bolton site.
  • Ensure the Facilities Department adhere to all Regulatory requirements supporting the business for audits, non-compliance and corrective/preventative actions, procedures, policies, RAMS, hazard reporting and other relevant documentation.
  • Manage performance reviews, develop the team with personal development plans including attendance of all mandatory training programs, as well as staff management, holiday and absence approvals.
  • Maintain a clear understanding of the company's objectives, goals and forward directional plans.
  • Work additional hours required to support the requirements of the Facilities Department when required.
Requirements
  • IWFM/BIFM Level 4 and above qualification in Facilities Management OR at least 2 years' experience of managing hard/technical services within a Facilities environment.
  • Experience in leading and managing a diverse team.
  • HVAC bias is essential, Gas desirable.
  • Sound knowledge of Health & Safety regulations which is pivotal for the business to operate safely, efficiently, and effectively while complying with legislation requirements.
  • Experience of dealing with a varied customer base and within a customer facing role.
  • Sound experience of use of CAFM and database systems.
  • Strong working knowledge of Microsoft Office including Word, Outlook, Excel, and PowerPoint is essential.
  • Skills to manage departmental issues as they arise, understanding a priority management system.
  • Ability to work on their own and as part of a team.
  • Willing to travel and work unsocial hours as required by the business.
Company Culture

Our company values include Patient Focus, Integrity, Innovation, Impact, and Empathy. We are committed to creating a positive and inclusive work environment that supports the well-being of our employees.

Benefits
  • In addition to a competitive salary, you will receive a generous annual leave entitlement that increases over your length of service.
  • You will be eligible to receive private medical cover.
  • Comprehensive company pension scheme.
  • You will receive an annual health check with BUPA, funded by us.
  • At our HQ, we have a subsidised staff restaurant and free parking.
  • Employee Assistance Program to support your health, mental and emotional-wellbeing.
  • Other benefits include discounted gym and wellness memberships, cashback and discounts with major UK retailers, enhanced parental leave and so much more.

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