Townhouse Operations Coordinator
2 weeks ago
AllBright - Mayfair is seeking a highly skilled Townhouse Operations Coordinator to join our team. As a key member of our Front of House, you will be responsible for delivering exceptional service and hospitality to all members and visitors within the Townhouse.
This is an exciting opportunity to work in a fast-paced, dynamic environment where no two days are the same. You will support the Management and Townhouse teams in fostering a positive, engaged community by assisting members, guests, and clients with requests and inquiries.
The ideal candidate will have a minimum of 2 years' experience in a coordinator/customer service role, preferably with proven experience working in a hospitality environment. You will be warm, friendly, and approachable, with strong communication skills and the ability to multitask and prioritize tasks efficiently.
Key Responsibilities:
- Provide exceptional service and hospitality to all members and visitors
- Assist with event arrival and departure experiences
- Coordinate restaurant, phone booth, and private hire room bookings
- Manage AllBright's main email inbox and ensure that emails are replied to promptly
- Administer Townhouse member needs, such as recording and notifying 'lost & found' items
- Sort and distribute internal and tenants' post
- Maintain a passion for service and hospitality while hosting busy, high-volume reception areas
- Respond to complaints and issues promptly
- Support the Membership team with onboarding, problem-solving, and system updates
What We Offer
We offer a competitive salary of £28,000-£30,000 per annum, depending on experience. Additional benefits include Tronc, staff food when on shift, salary sacrifice pension and childcare schemes, 1 additional paid day off per year, enhanced maternity pay, enhanced sick pay, The West End Club membership, Discount at Joe and the Juice, Discount on food and beverages in the Townhouse, 24/7 access to our Employee Assistance Scheme, The Wellness Hub online membership, ClassPass monthly membership, Access to AllBright events and networking opportunities, Bitesize learning via our training platform, AllBright digital membership, Access to paid learning and development opportunities, Mintago financial wellbeing app and services, Opportunity to win prizes from our fantastic monthly recognition programme, Milestone awards, Refer an AllBright star bonus scheme, Summer and Christmas social events.
-
Operational Management Expert
2 weeks ago
London, Greater London, United Kingdom Townhouse Full timeTownhouse is on a mission to revolutionize the global nail salon industry, and we're looking for a highly skilled Operational Excellence Manager to join our team.This is a unique opportunity to work with a world-class team that's passionate about disrupting the status quo and achieving our goals.The ideal candidate will have a proven track record in...
-
Townhouse Service Coordinator
2 weeks ago
London, Greater London, United Kingdom AllBright Mayfair - FOH Full timeAllBright Mayfair - FOH is an inclusive and compassionate global community connected through digital and physical spaces, inviting women to invest in their development with access to world-class learning and thought leadership.Our VisionWe celebrate diversity and are committed to creating an equitable world for all. Our vision is to create a world of...
-
Operational Excellence Strategist
2 weeks ago
London, Greater London, United Kingdom Townhouse Full timeAbout TownhouseTownhouse is a leading beauty brand in the UK, disrupting and reinventing the global nail salon industry. We are driven by a passionate and innovative team that shares our mission of delivering exceptional services.We've assembled a world-class team from diverse industries, and as we continue to grow rapidly, we need talented professionals...
-
Quality Assurance Manager
2 weeks ago
London, Greater London, United Kingdom Townhouse Full timeAbout the RoleThis strategic role requires a strong attention to detail and a proven ability to lead and deliver continuous improvement initiatives. You will conduct comprehensive competitor and market research to inform project strategies, ensuring Townhouse remains at the forefront of industry trends and standards.You will also lead the development and...
-
Events Operations Coordinator
2 weeks ago
London, Greater London, United Kingdom AllBright - UK Central Team Full timeJob OverviewAs an Event Coordinator, you will work closely with our Head of Event Operations and Senior Event Programme Manager to deliver exceptional events, including awards programs, conferences, and weekly programming at our Townhouse.This role requires meticulous administrative support to ensure seamless event execution. You will be responsible for...
-
Public Affairs Coordinator
2 weeks ago
London, Greater London, United Kingdom Motability Operations Full timeMotability Operations is a leading provider of services in the Automotive/Mobility Sector. We are seeking a highly skilled Public Affairs Coordinator to join our team. In this role, you will support the development of relationships with industry and disability groups, coordinate events, and work with various teams to provide situational awareness of the...
-
Media and Communications Coordinator
1 week ago
London, Greater London, United Kingdom Motability Operations Full timeWe are seeking a highly skilled Media and Communications Coordinator to join our team at Motability Operations. As a leading provider of mobility solutions, we require a talented professional to support the delivery of our corporate communications and PR strategy.The successful candidate will be responsible for coordinating all media and communications...
-
Senior Construction Project Coordinator
2 weeks ago
London, Greater London, United Kingdom Pinnacle Recruitment Ltd Full timeAbout the RolePinnacle Recruitment Ltd is seeking a skilled Senior Construction Project Coordinator to join their team. This role presents an excellent opportunity for an experienced professional to take on a new challenge and contribute to the success of a reputable Main Contractor.Key Responsibilities:The ideal candidate will have a degree in a relevant...
-
Front of House Ambassador
2 weeks ago
London, Greater London, United Kingdom AllBright - Mayfair Full timeAbout the JobWe're looking for a skilled Front of House Ambassador to join our team at AllBright - Mayfair. As a key member of our Front of House, you will be responsible for delivering exceptional service and hospitality to all members and visitors within the Townhouse. This is an exciting opportunity to work in a fast-paced, dynamic environment where no...
-
Mayfair Reception Specialist
2 weeks ago
London, Greater London, United Kingdom AllBright - Mayfair Full timeAbout the PositionAllBright - Mayfair is seeking a skilled Mayfair Reception Specialist to join our team. As a key member of our Front of House, you will be responsible for delivering exceptional service and hospitality to all members and visitors within the Townhouse. This is an exciting opportunity to work in a fast-paced, dynamic environment where no two...
-
Restaurant Operations Leader
4 weeks ago
London, Greater London, United Kingdom Maison Estelle Full timeMaison Estelle, a Grade I-listed Georgian townhouse in Mayfair, seeks a Restaurant Operations Leader to provide leadership and management for the restaurant.Key ResponsibilitiesEnsure smooth operational running of the outlet, delivering an excellent and memorable experience for members.Manage day-to-day operations and activities within the restaurant,...
-
Business Process Improvement Lead
2 weeks ago
London, Greater London, United Kingdom Townhouse Full timeJob DescriptionWe are seeking a highly organised and proactive Operational Excellence Manager to lead the operational improvement and delivery of brand standards across our business. As a key member of our team, you will ensure all company protocols are reviewed, refined, and implemented in line with our ethos and operational excellence principles.Your focus...
-
Senior Site Operations Lead
2 days ago
London, Greater London, United Kingdom Pinnacle Recruitment Ltd Full timePinnacle Recruitment Ltd seeks a highly motivated Senior Site Operations Lead to join our team. This role offers a competitive salary of £70,000 - £85,000 per annum.**Job Responsibilities:**In this role, you will lead a team of site managers in Surrey, overseeing luxury apartment and townhouse developments. Key responsibilities include:• Assisting in the...
-
IT Operations Coordinator
1 week ago
London, Greater London, United Kingdom 00002 Citibank, N.A. Full timeJob Description:Citibank, N.A. is seeking a highly skilled IT Operations Coordinator to join our team in San Antonio, Texas. As an integral member of our IT operations team, you will play a vital role in ensuring the smooth operation of our systems and infrastructure.This position offers a competitive salary range of $70,000 - $106,000 per annum, depending...
-
Operations Coordinator
1 week ago
London, Greater London, United Kingdom Finnpartners Full timeFinn Partners seeks a dedicated Operations Coordinator to support the execution of complex projects. This role involves coordinating approvals, finalisation processes, and ensuring high-quality deliverables that meet or exceed client expectations.The estimated annual salary for this position is $100,000 - $160,000, based on industry standards.You will work...
-
Logistics Coordinator Expert
3 weeks ago
London, Greater London, United Kingdom Harmonic Operations™ | Certified B Corp Full timeExciting Logistics Coordinator Opportunity at Harmonic Operations™ | Certified B CorpWe are thrilled to collaborate with one of London's most innovative ecommerce brands in their search for a Logistics Coordinator. This role offers an exciting chance to join a rapidly scaling business, reporting directly to the Head of Operations.About Our ClientOur client...
-
Operations Coordinator
1 week ago
London, Greater London, United Kingdom Once Upon A Time Full timeJob Overview: We are seeking a skilled Operations Coordinator to join our team at Once Upon A Time. As an Operations Coordinator, you will play a crucial role in ensuring the smooth operation of our production department and shoots. Your primary responsibility will be to coordinate with Producers to ensure that all aspects of shoots are covered, including...
-
Operational Coordinator
2 weeks ago
London, Greater London, United Kingdom Accor Hotels Full timeCompany Overview: Accor Hotels is a leading hospitality company with a strong presence in Canberra's city centre. Our team of dedicated professionals works together to deliver exceptional service to our guests. Salary: AU$60,000 - AU$80,000 per annum.Job Description: We are seeking an Operational Coordinator to join our team. As an Operational Coordinator,...
-
Operational Coordinator
2 weeks ago
London, Greater London, United Kingdom Daniel Owen Ltd Full timeAbout the Role: Daniel Owen Ltd is currently looking for a skilled Marketing Strategist to oversee our service delivery operations in Kenitish Town. As part of our permanent team, you will be responsible for coordinating administrative tasks, monitoring key performance indicators, and ensuring compliance with council contracts. With your excellent...
-
Operations Coordinator
1 week ago
London, Greater London, United Kingdom The Cavendish London Full timeAbout the RoleWe are seeking an experienced and dynamic Operations Coordinator to join our team at The Cavendish London. This exciting opportunity will see you take on a key role in ensuring the smooth operation of our hotel, from front desk to housekeeping.Job DescriptionAs an Operations Coordinator, you will be responsible for coordinating the day-to-day...