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Sales Account Manager
2 months ago
A great opportunity to join a growing business, with double-digit growth, they are keen to grow their team. You will have the opportunity to work with market-leading Merchants and Wholesalers for Construction products.
Key Responsibilities:- Customer Relationship Management:
- Serve as the primary point of contact for assigned accounts, ensuring exceptional service and support.
- Develop and maintain strong, long-term relationships with key stakeholders, including contractors, builders, and retail partners.
- Understand client needs and present solutions using the company's product portfolio.
- Sales & Revenue Growth:
- Identify and pursue new sales opportunities within existing accounts, as well as generate new leads to expand the customer base.
- Meet or exceed monthly and quarterly sales targets by driving sales of building materials products.
- Collaborate with internal teams (e.g., marketing, operations) to ensure smooth execution of sales orders and deliveries.
- Account Strategy & Planning:
- Develop and execute account management plans to maximise customer retention, satisfaction, and profitability.
- Monitor sales performance and customer feedback, addressing issues promptly to ensure continuous improvement.
- Forecast customer demand and communicate effectively with supply chain and logistics teams to manage inventory and distribution.
- Product Knowledge & Consultation:
- Stay up-to-date with product offerings, market trends, and industry developments to provide expert consultation to customers.
- Conduct regular product training and presentations to customers, helping them understand the benefits and applications of building materials.
- Reporting & Analysis:
- Maintain accurate records of customer interactions, sales activities, and account performance using CRM software.
- Prepare regular reports on sales forecasts, customer satisfaction, and market trends to share with management.
- Experience in sales, account management, or customer service in the building materials or construction industry.
- Proven ability to meet or exceed sales quotas and grow accounts.
- Driven individual with the ability to close sales.
- Excellent communication, negotiation, and interpersonal skills.
- Ability to work independently and manage multiple accounts simultaneously.
- Proficiency in CRM software and Microsoft Office Suite.
- Strong problem-solving skills and ability to work in a fast-paced environment.
- Knowledge of industry regulations and standards.
A competitive package.