Christmas Sales Floor Support Associate
3 weeks ago
Key Responsibilities:
We are seeking a skilled and enthusiastic Christmas Support Team Member to join our team at NEXT. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, helping customers find the perfect products, and maintaining a high level of store standards.
About the Role:
- Offer fast and friendly service to customers, answering their queries and resolving any issues in a professional and courteous manner.
- Share your knowledge and passion for our products with customers, providing recommendations and advice to help them make informed purchasing decisions.
- Work collaboratively with colleagues to maintain a clean and organized sales floor, ensuring that products are displayed attractively and are easily accessible to customers.
- Support the processing of deliveries and stockroom tasks as needed, ensuring that stock is received and processed efficiently.
- Communicate effectively with colleagues and managers to ensure that customer needs are met and store standards are maintained.
About You:
- You have excellent communication and interpersonal skills, with the ability to work effectively with customers, colleagues, and managers.
- You are flexible and adaptable, with a positive attitude and a willingness to learn and develop your skills.
- You are able to work independently and as part of a team, with a strong sense of initiative and a proactive approach to problem-solving.
- You are passionate about delivering exceptional customer service and are committed to providing a high level of service to our customers.
What's Next:
As part of your application, you will be required to complete an online assessment. This will involve a Working with Numbers Assessment and a Retail Scenarios Assessment. Our in-store recruitment team will then review the successfully completed applications and those that match the job criteria closest will be contacted to arrange an initial interview.
Benefits:
We offer a range of benefits to our employees, including competitive pay, a comprehensive training program, and opportunities for career development and progression.
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