Assistant Shop Manager

6 hours ago

Taunton, Somerset, United Kingdom Cancer Research UK Full time
About the Role

We are seeking a motivated and experienced Retail Assistant Manager to join our trading team at Cancer Research UK. As a key member of our team, you will be responsible for supporting the shop manager in guiding, inspiring, and engaging a diverse team of paid staff and volunteers.

Key Responsibilities
  • Support the shop manager in achieving targets for donated stock, cash, gift aid, average selling price, sell through, and stock processing.
  • Lead by example and provide excellent customer and supporter service.
  • Work alongside the shop manager to create relationships with the local community and Cancer Research UK colleagues.
  • Support the shop manager in organizing and delivering creative fundraising events for the store to achieve fundraising targets.
  • Maintain compliance with health and safety, safeguarding, security, administration, and HR policies.
  • Deputise for the shop manager in their absence.
Requirements
  • A working knowledge of what makes great customer service.
  • Experience of working in a lively and vibrant environment.
  • Adaptability in changing situations, including being able to work effectively independently.
  • Commercial awareness.
  • The ability to create relationships and communicate well.
  • Supervisor experience and experience of working in retail and fashion are desirable.
What We Offer

We offer a generous benefits package, a wide range of career and personal development opportunities, and high-quality tools, policies, and processes to enable you to do your job well. Our benefits package includes a substantial retirement plan, a generous and flexible leave allowance, discounts on travel, technology, gym membership, and more.

How to Apply

We operate an anonymised shortlisting process in our commitment to equality, diversity, and inclusion. CVs are required for all applications, but we won't be able to view them until we invite you for an interview. Instead, we ask you to complete the work history section of the online application form for us to be able to assess you quickly, fairly, and objectively.

Owing to the nature of this position, any offer of employment for this role will be subject to a satisfactory basic DBS check.

You can learn more about our fantastic retail teams on our website. For more information on this career opportunity, please visit our website or contact us at recruitment@cancer.org.uk.

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