Financial Solutions Associate

4 weeks ago


Glasgow, Glasgow City, United Kingdom Intrum Justitia Full time

At Intrum, we're looking for a Financial Solutions Associate to join our team. As a Financial Solutions Associate, you will be responsible for providing financial solutions to customers who are experiencing financial difficulty. You will work closely with customers to understand their financial situation and provide tailored solutions, such as affordable repayment plans.

Key Responsibilities:

  1. Provide financial solutions to customers who are experiencing financial difficulty.
  2. Work closely with customers to understand their financial situation and provide tailored solutions.
  3. Make and receive calls to/from customers, managing a variety of customer accounts.
  4. Investigate customer debt and provide solutions to help them get back on track.

What We're Looking For:

  1. Fantastic communication skills to work with customers and provide financial solutions.
  2. Ability to deal with sensitive and challenging conversations.
  3. Good numeracy and English literacy skills to help break down financial complexities.

What We Offer:

  1. Competitive starting base salary of £25,440 with OTE up to £29,256.
  2. 33 days holiday including bank holidays, with the ability to buy more/sell back.
  3. Access to a contributory workplace pension scheme.
  4. Fantastic hybrid work pattern where you can work a mixture of home and office.

About Intrum:

Intrum is the industry-leading provider of credit management services across 20 markets in Europe. We help companies get paid and support people with their late payments, leading the way to a sound economy and playing a critical role in society at large.



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