Retail Sales Assistant

2 weeks ago


Staverton, United Kingdom Dreams Ltd Full time

About Us

Dreams Ltd is a leading bed retailer in the UK, dedicated to making work a special place to be. As a Retail Sales Assistant - Bed Expert, you will be part of a team that has been making bedtimes better since 1985.

Our Mission

We strive to provide exceptional customer service, ensuring every store visit is exceptional. You will work closely with customers to understand their needs and advise them on high-value purchases.

Key Responsibilities

  • Provide exceptional customer service, making customers feel at home through exceptional service.
  • Be on hand every step of the way whilst customers browse in store, from greeting at the door to getting to know them and their sleep preferences.
  • Become a Sleepmatch Master, using our market-leading sleep technology to help customers choose the right mattress just for them.
  • Help to make the store look its absolute best, from general housekeeping and cleaning to updating displays.

What We Offer

  • Competitive salary: £20,000 achievable on target earnings
  • Commission: Our uncapped commission scheme recognises the hard work and dedication of our team members.
  • Discounts: Amazing staff discount on Dreams products, plus hundreds of brands including restaurants, holidays, and shopping.
  • Learning and development: Our comprehensive induction gives you the best possible start to your career with us.
  • Wellbeing: We partner with the Retail Trust to offer a full wellness hub, including a 24-hour helpline, out of hours GP services and access to counselling.

Requirements

  • People-first: You will have an engaging and positive personality, plus a natural ability to bond with customers.
  • Communicator: Using your excellent communications skills, you will be able to build rapport and establish great relationships with customers and colleagues.
  • Motivated: You will need to have the determination and motivation to work towards KPIs and sales targets.
  • Team player: Every team member plays a role in making our stores an enjoyable place to work, where each member of the team feels included and respected.
  • Willing to learn: A great night's sleep is personal, so natural curiosity and willingness to learn will make you an excellent Bed Expert.
  • Flexible: You will need to be able to commit to working 25 hours per week, including weekends and bank holidays.

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