Store Director

4 weeks ago


Glasgow, Glasgow City, United Kingdom Frasers Group Full time

Company Overview

FLANNELS is a luxury fashion destination for men and women, offering an edit of over 100 brands from established international designers to contemporary labels.

We are committed to providing an elegant shopping experience that showcases our brands in a timeless and modern way. Our stores and website are designed to ensure that nothing detracts from the brands we represent.

Job Summary

We are seeking a highly driven and proven Store Manager to join our team in Glasgow. As a Store Manager, you will be responsible for maximising turnover, managing and motivating the performance of the team, and ensuring exceptional customer service is delivered at all times.

Key Responsibilities

  • Maximise sales and identify opportunities to continually improve performance
  • Manage and motivate the team to ensure sales targets are met and exceeded
  • Be a strong presence on the shop floor to drive sales both personally and through the team
  • Ensure all members of the team have the tools and knowledge to deliver the key business objectives
  • Manage the presentation and merchandising of seasonal stock in line with Head Office directives
  • Maintain an awareness of current and market trends, understand forthcoming customer promotions, and monitor local competitors
  • Ensure all paperwork, policies, and procedures are carried out efficiently and accurately
  • Drive and deliver KPIs
  • Carry out all additional duties where and when necessary within the defined levels of responsibility and accountability for your role

Requirements

You should have a strong clientele background, with a solid database of personal contacts and clients. Previous retail experience within the premium sector is preferred. You will be an exceptional people manager, with strong leadership and motivational skills. Excellent communication, planning, and organisational skills are also essential.

Personal Qualities

  • High level of personal energy to drive projects to completion
  • Confident and assertive
  • Positive and enthusiastic with a can-do attitude
  • Passion for fashion retail
  • Professional manner
  • Trend aware, fashion conscious, and well-presented at all times

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