Service Designer

6 days ago

Surrey Quays, Greater London, United Kingdom Zebra People Full time

Job Title: Service Designer

Job Type: Full-time

Company: Zebra People

About the Role:

We are seeking an experienced Service Designer to join our team and lead the design process on 1-2 projects across the Customer Transformation Programme. As a Service Designer, you will be responsible for improving digital services for disabled people, improving initial access for people to get the right help at the right time, and improving the ability to support children with additional needs and disabilities.

Key Responsibilities:

  • Lead the design process on 1-2 projects across the Customer Transformation Programme.
  • Work closely with cross-functional teams to design and deliver user-centered solutions.
  • Conduct research and analysis to identify opportunities for improvement.
  • Develop and implement design solutions that meet business needs and user requirements.
  • Collaborate with stakeholders to ensure design solutions are aligned with business objectives.

Requirements:

  • Experience working in the public sector, councils, or central government.
  • Proven track record of leading design projects and delivering results.
  • Strong understanding of user-centered design principles and methodologies.
  • Excellent communication and collaboration skills.
  • Ability to work in a complex environment and adapt to changing priorities.

What We Offer:

As a Service Designer at Zebra People, you will have the opportunity to work on exciting projects that make a real difference in people's lives. You will be part of a dynamic and multi-disciplinary team that values collaboration, innovation, and excellence.

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