Senior Manager, UK Customization Lead

4 weeks ago


Birmingham, Birmingham, United Kingdom Mondelēz International Full time

Job Summary

The Senior Manager, UK Customization Lead will be responsible for leading the UK/I Customization team to deliver all co-pack related activities within I2M projects and re-work activity on time & in full, considering time, quality and costs across UK and Irish markets.

Main Responsibilities

  • Lead the UK/I Customization team to deliver all co-pack related activities within I2M projects and re-work activity on time & in full, considering time, quality and costs across UK and Irish markets.
  • Proactively manage team resourcing against pipeline and peak activity plans in volatile and fast paced Commercial environment.
  • Act actively as a key partner to commercial stakeholder (sales, Marketing, PPOS) to provide cost effective CoPacking solution to stimulate business growth and enable BIC delivery.
  • Swiftly address supply/service issues relating to Customization activity. Understand root cause, identify solutions and implement remedial actions to ensure continuity of supply and prevent reoccurance.
  • Drive continuous improvement of the co-pack display portfolio in collaboration with Packaging Suppliers and Procurement teams to support growth, deliver savings & achieve harmonization targets; as a minimum, maintain existing 80% harmonization level for co-pack display.
  • Drive business understanding of & discipline to Co-pack process & program - work with key stakeholders (PCM, & Co-pack Operations Manager, & Category Planning) to deliver program governance & identify/deliver process improvements.
  • Support the relationship with strategic 3PL co-pack suppliers to ensure best for business solutions (displays & non-displays).
  • Identify & drive productivity initiatives to support delivery of UK/I annual Productivity targets and beyond.
  • Represent Co-pack & CS&L agendas in UK/I i2m core meetings.
  • Coach & support a team of 6 direct reports.
  • Support T2 and T3 packaging development responsibilities, driving BIC offer against business and customer needs.
  • Ensure comprehensive process and documentation compliance to Quality and Audit standards.
  • Temporarily coach and manage in addition Nordics Customization team and projects until full re-organization implementation in Oct '24 (2 Nordics FTE).


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