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Customer Service Representative

2 months ago

Sudbury, Suffolk, United Kingdom McDonald's Full time

About the Role

As a Customer Care Assistant at McDonald's, you'll be the face of our restaurant, responsible for delivering exceptional customer experiences. Your primary focus will be on ensuring that every customer leaves with a smile, feeling valued and satisfied.

Key Responsibilities

  • Provide top-notch customer service, addressing queries and concerns in a friendly and professional manner.
  • Maintain high standards of cleanliness and organization in the dining area and toilets.
  • Organize special events and activities to create a welcoming atmosphere.
  • Collaborate with the team to ensure seamless service delivery.

What We Offer

As a valued member of our team, you'll enjoy a range of benefits, including:

  • Holiday pay
  • Service Awards
  • Meal allowance
  • Employee discounts from top high-street and online brands

Requirements

To succeed in this role, you'll need to be:

  • Friendly, welcoming, and courteous in your interactions with customers.
  • Effective in communicating with customers, using attentive listening and face-to-face verbal communication.
  • Able to maintain high energy levels while working efficiently and productively.

Working Hours

This position requires you to be available to work until midnight in the restaurant.