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Continuous Improvement Project Manager
2 months ago
We are seeking a highly skilled Continuous Improvement Project Manager to join our team at St George's NHS Trust. As a key member of our team, you will play a critical role in driving quality and safety improvements across our organization.
Key Responsibilities- Design, develop, and implement a group-wide system of working that enables and sustains a culture of continuous improvement.
- Create an improvement faculty that supports staff and leadership teams across the group to embed an improvement culture.
- Understand the world in which frontline staff are working, their challenges, successes, and the improvements they would like to see, and use those insights to guide the vision and shared purpose and support the implementation of a continuous improvement approach.
- Support and build teams' capabilities to improve quality & safety, reduce unwarranted variation, and adopt operational best practices by using improvement skills.
- Help create opportunities for increased connectivity and opportunity across GESH, investing in and supporting people to understand and own their work, enabling them to make improvements in their own area of work.
- Apply a wide-ranging knowledge of improvement methodologies to a variety of projects and programmes.
- Encourage idea generation, and help staff to run PDSA (Plan, Do, Study, Act) cycles regularly.
- Encourage and teach the use of measurement to evaluate improvements and to learn.
- Proactively use data and information from all available resources, including staff feedback and patient feedback, to inform continuous improvement approaches.
- Promote a culture of safety, high-reliability, patient and staff engagement, and performance excellence through the adoption and use of improvement skills.
- Support staff within their own function and across the wider organization to develop their knowledge, skills, and experience in Continuous Improvement project management through the provision of training and coaching.
- Develop, evaluate, and maintain metrics to demonstrate delivery.
- Lead through a principle of co-production in the development of solutions and improvement.
- Help design ways to celebrate and share good practice.
- Take the lead on specific project elements within programmes, applying project & programme management principles and methodology.
