Client Success Professional

1 month ago


Woking, Surrey, United Kingdom FE fundinfo Group Full time

Are you passionate about helping clients achieve success and building long-lasting relationships? As a Client Success Manager at FE fundinfo Group, you will be the vital link between our products and the customer's goals, helping to ensure they receive maximum value from our services. The role is hybrid, with 1 day per week in the office.

  • Focusing on customer loyalty and building close long-term relationships.
  • Monitoring customer engagement to ensure they consistently use our products and services and derive the most value.

You will need the following experience and skills to join us as a Client Success Manager:

  • You must have solid customer success experience within the finance industry.
  • You must have strong relationship-building skills.

At FE fundinfo Group, we are proud of our vast, diverse, and highly skilled team, who help to make our industry Better Connected and Better Informed. We offer flexible hours and hybrid work options, allowing you to achieve a work-life balance. Additionally, we provide opportunities for learning and development through team events and professional growth initiatives.

Benefits:

  • 25 days of annual leave with the option to buy an extra 5 days each year.
  • Benefit from enhanced paternity, maternity, and shared parental leave.
  • Secure your future with our pension scheme.
  • Comprehensive health coverage to keep you and your family protected.
  • Stay fit with discounted gym memberships.
  • Take advantage of the Bike to Work scheme for eco-friendly commuting.
  • Keep your eyes sharp with eye care and flu jab services.


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