Senior Manager

4 weeks ago


Blackpool, Blackpool, United Kingdom Creative Support Full time

We are seeking an experienced Team Leader to play a key role in the delivery and daily operational management of our supported housing schemes and domiciliary services across Blackpool.



As a Team Leader, you will be part of the leadership team responsible for ensuring that contract requirements and CQC quality standards are met.



Key Responsibilities:


  • Deploy staff to meet individual needs and preferences within available resources
  • Supervise, coach, and support staff, volunteers, and students on placement
  • Identify training needs for the team and ensure accurate records are kept
  • Respond to referrals and undertake initial assessments of need
  • Ensure all service users have a co-produced plan of support and a designated Key Worker
  • Develop clear goals and expected outcomes for service users with a defined pathway towards greater independence
  • Coordinate regular person-centred reviews that put each person's views at the heart of planning and decision-making
  • Work closely with local multi-disciplinary teams and community-based agencies to provide holistic, wrap-around support
  • Maintain high standards of environmental safety and quality, ensuring a welcoming and inclusive atmosphere
  • Facilitate service user engagement, involvement, and peer support
  • Implement robust quality monitoring methods and provide key performance indicators


Requirements:


  • Strong ethical duty of care and commitment to safeguarding vulnerable individuals
  • Excellent customer care and communication skills
  • Ability to work towards QCF Diploma in Health and Social Care


We offer a supportive and inclusive work environment, with opportunities for professional development and a range of benefits, including a probationary bonus, pension contributions, and 33 days annual leave.



Creative Support is a passionate, inclusive, and anti-racist organization, proud to be a Stonewall Diversity Champion, Disability Confident Employer, and Investors in People Gold Award holder.


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