Senior Manager
4 weeks ago
We are seeking an experienced Team Leader to play a key role in the delivery and daily operational management of our supported housing schemes and domiciliary services across Blackpool.
As a Team Leader, you will be part of the leadership team responsible for ensuring that contract requirements and CQC quality standards are met.
Key Responsibilities:
- Deploy staff to meet individual needs and preferences within available resources
- Supervise, coach, and support staff, volunteers, and students on placement
- Identify training needs for the team and ensure accurate records are kept
- Respond to referrals and undertake initial assessments of need
- Ensure all service users have a co-produced plan of support and a designated Key Worker
- Develop clear goals and expected outcomes for service users with a defined pathway towards greater independence
- Coordinate regular person-centred reviews that put each person's views at the heart of planning and decision-making
- Work closely with local multi-disciplinary teams and community-based agencies to provide holistic, wrap-around support
- Maintain high standards of environmental safety and quality, ensuring a welcoming and inclusive atmosphere
- Facilitate service user engagement, involvement, and peer support
- Implement robust quality monitoring methods and provide key performance indicators
Requirements:
- Strong ethical duty of care and commitment to safeguarding vulnerable individuals
- Excellent customer care and communication skills
- Ability to work towards QCF Diploma in Health and Social Care
We offer a supportive and inclusive work environment, with opportunities for professional development and a range of benefits, including a probationary bonus, pension contributions, and 33 days annual leave.
Creative Support is a passionate, inclusive, and anti-racist organization, proud to be a Stonewall Diversity Champion, Disability Confident Employer, and Investors in People Gold Award holder.
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