Data Insights Analyst

4 weeks ago


Southampton, Southampton, United Kingdom Carnival UK Full time

We're a holiday company that values diversity and flexibility. Our Southampton office offers a great work-life balance, with opportunities to work remotely and collaborate with colleagues.

The Data Insights Analyst is responsible for gathering, analysing, and interpreting data to provide insights that help the contact centre make better decisions. They work with various data sources, including databases, spreadsheets, and surveys, to create reports, dashboards, and presentations that communicate their findings to stakeholders.

The ideal candidate will have knowledge of data analysis and visualization techniques, experience with SQL and other database languages, and proficiency in data visualization tools like Tableau and Power BI.

We offer a range of benefits, including hybrid working, recognition schemes, and extensive learning and development opportunities. Our company is committed to helping you grow and succeed in your career.

As a Data Insights Analyst, you'll have the opportunity to work with a variety of data sources and develop your skills in data analysis and visualization. You'll also contribute to the design, execution, maintenance, and quality control of end-to-end data delivery processes for the Contact Centre.

Our role categories range from CUK15 (entry level) to CUK1 (Brand President), so you can see the opportunities for internal development. This role is a CUK09 and is offered on a full-time permanent basis.

We're a company that values fresh ideas and different perspectives. If you're passionate about data analysis and visualization, we'd love to hear from you.



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