Hospitality Manager
1 day ago
We are seeking a highly skilled and experienced Hospitality Manager to join our team at The Nags Head in Hulland Ward. As a key member of our staff, you will be responsible for overseeing the daily operations of the pub, ensuring exceptional customer service, and maintaining high standards of quality and safety.
The Nags Head is a traditional village pub offering a warm and welcoming atmosphere, with a focus on quality cask ales, premium lagers, and good quality wines. Our menu features a range of delicious dishes, including Thursday evening Pie Night and Friday Pizza and curry takeaway. We also offer a selection of outdoor trade opportunities, including boule, darts, and dominos.
We are looking for someone who is passionate about delivering excellent customer service, has a strong understanding of the local community, and can work effectively as part of a team. You will have experience in a similar role, preferably in a pub or hospitality setting, and possess excellent communication and problem-solving skills.
In return for your hard work and dedication, we offer a competitive salary of £35,000 per annum, plus benefits including a private accommodation with 4 double bedrooms, a lounge, 2 bathrooms, dining room, and kitchen. You will also receive a comprehensive training program and support to help you succeed in your role.
If you are a motivated and enthusiastic individual who is passionate about delivering exceptional customer service, we would love to hear from you. Please apply today with your CV and a cover letter outlining your relevant experience and qualifications.
Key Responsibilities:- Oversee the daily operations of the pub, ensuring exceptional customer service and high standards of quality and safety.
- Manage the bar area, restaurant, and outdoor trade facilities, including catering kitchen, boules pitch, and paved patio area.
- Develop and implement marketing strategies to attract new customers and increase revenue.
- Maintain accurate records and reports, including financial statements and customer feedback.
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