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Coffee Machine Engineer

2 months ago

London, Greater London, United Kingdom Costa Coffee Full time

About the Role

We are seeking a skilled Field Service Technician to join our team at Costa Coffee. As a Field Service Technician, you will be responsible for installing, repairing, and maintaining our coffee machines across the UK.

Key Responsibilities

  • Diagnose and repair faults on our coffee machines
  • Perform routine maintenance tasks to ensure optimal machine performance
  • Provide excellent customer service and support to our clients
  • Work effectively with our technical team to resolve complex issues
  • Meet and exceed performance targets and deadlines

About You

We are looking for a highly skilled and experienced Field Service Technician who is passionate about delivering exceptional results. To be successful in this role, you will need:

  • Proven experience in a similar role, with a strong understanding of electrical and mechanical engineering principles
  • Excellent problem-solving skills and ability to work independently
  • Strong communication and interpersonal skills, with the ability to work effectively with clients and colleagues
  • Ability to work in a fast-paced environment and meet deadlines
  • Knowledge of health and safety procedures and protocols

What We Offer

We offer a competitive salary and benefits package, including:

  • Opportunities for career development and progression
  • Comprehensive training and support
  • Collaborative and dynamic work environment
  • Recognition and rewards for outstanding performance

Working Arrangements

We offer a flexible working arrangement, with a mix of office and field-based work. You will be required to work a standard 37.5 hour week, with occasional weekend work.

Location

This role is based in London, with travel across the UK required.