Customer Advocacy Lead

2 days ago


London, Greater London, United Kingdom RedTech Recruitment Ltd Full time

Dreaming of a career where you can make a real difference? Become a Customer Advocacy Lead at RedTech Recruitment Ltd in Central London. With a salary of £31,250, including healthcare and pension benefits, this is an incredible opportunity to unlock your full potential.

As a Customer Advocacy Lead, you will be responsible for ensuring that our clients receive exceptional service by working closely with clients, sales teams, and technical teams. Your key responsibilities will include:

  • Executing seamless handovers between pre-sales and post-sales
  • Helping clients get the most out of our software product
  • Fostering strong client relationships
  • Providing insights to internal teams to enhance service delivery

To excel in this role, you will require:

  • A minimum 2:1 degree from a reputable university in Law, History, Geography, Physics, or a related field
  • Excellent communication skills with fluent spoken and written English
  • Experience working with customers in a previous role
  • A motivated self-starter with a problem-solving attitude
  • The ability to work autonomously and as part of a team

We offer a range of benefits, including:

  • Opportunities for career advancement and leadership roles within international offices
  • A comprehensive remuneration package, including a competitive salary and benefits
  • A dynamic and supportive work environment


  • London, Greater London, United Kingdom RMS Cloud Full time

    About RMS CloudRMS Cloud is a rapidly growing SaaS company that empowers the hospitality industry across the globe. Our comprehensive property management system is trusted by businesses in over 70 countries.We're looking for a talented Customer Advocacy Manager to lead initiatives that highlight and celebrate our customers' success. In this role, you'll...


  • London, Greater London, United Kingdom Veeva Systems, Inc. Full time

    In this role, you will have the opportunity to work with Veeva Systems, Inc., a leading provider of industry cloud solutions for life sciences companies. As a Global Customer Advocacy Lead, your primary responsibility will be to ensure the success of our global customers with Veeva's regulatory products and services.Job DescriptionYou will be responsible for...


  • London, Greater London, United Kingdom Wellcome Trust Full time

    Fund science, lead policy and advocacy campaigns, and build partnerships to improve health for everyone.Our team drives the trust's influence, reputation, and brand, ensuring science works for and with the people we seek to benefit.We seek a Cultural Advocacy Lead to join our Creative & Cultural Advocacy Team, developing a strategy to establish culture as a...


  • London, Greater London, United Kingdom Cybersecurity Marketing Society Full time

    Job DescriptionWe are seeking a highly skilled and experienced Senior Marketing Manager to lead our customer advocacy efforts. The ideal candidate will have a strong understanding of customer marketing principles and technologies, with a proven track record of delivering successful customer reference programs.The selected candidate will be responsible for...


  • London, Greater London, United Kingdom Clarion Events Inc. Full time

    Job DescriptionAs a Customer Advocacy Director, you will be responsible for leading the development and execution of strategic account plans that drive business growth and customer satisfaction.You will work closely with cross-functional teams to deliver seamless campaign execution, strategic forecasting, and pipeline management.We offer a comprehensive...


  • London, Greater London, United Kingdom Venuescanner Full time

    About the RoleWe are seeking an operationally minded and digitally savvy individual to join our Venue Account Management team as a Customer Advocacy Specialist. The successful candidate will be responsible for executing low-touch customer onboarding through automated workflows, creating playbooks that standardize customer interactions, and utilizing data to...

  • Global Advocacy Lead

    2 weeks ago


    London, Greater London, United Kingdom Habitat for Humanity Great Britain Full time

    Role OverviewHabitat for Humanity GB is seeking an experienced Global Advocacy Manager to lead our efforts in advocating for policy change within the UK government. This pivotal role will play a crucial part in supporting Habitat for Humanity's global advocacy agenda which aims to promote equitable access to adequate housing worldwide.


  • London, Greater London, United Kingdom Muslim Aid Full time

    About the OpportunityWe are seeking a talented Advocacy and Public Affairs Lead to join our team at Muslim Aid. In this critical role, you will be responsible for leading our advocacy efforts, shaping public policy, and driving meaningful change.You will work closely with our Head of Communications to ensure that advocacy and public affairs efforts are...

  • Brand Advocacy Lead

    3 weeks ago


    London, Greater London, United Kingdom Stonor Recruitment Full time

    Stonor Recruitment is seeking a Brand Advocacy Lead to join their team and help develop personal brands for talent by securing meaningful partnerships and appearances. As a key member of the team, you will work closely with senior management to grow the talent division and build strong relationships with clients and talent.The ideal candidate will have a...


  • London, Greater London, United Kingdom The ONE Campaign Full time

    Job DescriptionIdentify ONE's core parliamentary targets and develop strategies for engaging them effectively.Lead on policy & advocacy work for UK campaigns, managing relationships with external lobby and campaigning groups, preparing documents, lobbying targets, and crafting articles.Work with the UK Director, Europe Executive Director, and other staff to...


  • London, Greater London, United Kingdom Vertice Group Full time

    Company Overview">Vertice Group is a rapidly expanding technology company that specializes in helping businesses manage their SaaS and cloud spend. Our mission is to provide innovative solutions that drive business growth and cost savings.">Job ResponsibilitiesThis role involves delivering exceptional customer service to our enterprise clients, ensuring they...


  • London, Greater London, United Kingdom Real Chemistry Full time

    Director of Healthcare PolicyWe are a global health innovation company that seeks a skilled Group Director to lead our healthcare policy initiatives. The ideal candidate will have experience working with clients within the life sciences industry, knowledge of annual planning, resourcing, and forecasting, and supervisory skills.In this role, you will develop...


  • London, Greater London, United Kingdom The Economist Group LTD Full time

    **Job Description**">We are seeking an experienced Advocacy and Insights Lead to join our team. As a key member of our organization, you will be responsible for gathering and analyzing market data, developing customer insights, and contributing to business strategy.**Key Responsibilities**"> Drive market intelligence gathering and share findings with senior...

  • Patient Advocacy Lead

    3 weeks ago


    London, Greater London, United Kingdom NHS Full time

    We are seeking a motivated Patient Advocacy Lead to join our team at HMP Millsike, a new Category C men's prison located in the village of Full Sutton near York.About the JobThis is a rare opportunity to be part of a new healthcare team from the inception of a brand new prison site. As a Patient Advocacy Lead, you will be responsible for managing the health...


  • London, Greater London, United Kingdom Design Council Full time

    We are looking for a dynamic and experienced Design Advocacy Lead to help us increase our policy influence and raise the profile of design within government. As a key member of our organization, you will play a crucial role in shaping our policy influence and advocating for design within government.About the RoleThis is an exciting opportunity to contribute...


  • London, Greater London, United Kingdom LSE STUDENT UNION Full time

    As a key member of LSE Students' Union's senior team, the Student Voice and Advocacy Lead will be responsible for leading our Advice, Policy, and Representation teams to amplify student voice and advocacy across the university.The successful candidate will have exceptional organisational and planning skills, with the ability to juggle multiple priorities...


  • London, Greater London, United Kingdom HARRIS HILL Full time

    A challenging role for an External Engagement Manager to join Harris Hill in London. As External Engagement Manager, you will develop and implement an external advocacy and public-facing campaign strategy and specific action campaign projects to drive meaningful change.Key responsibilities include coordinating campaign efforts, analyzing policy changes, and...


  • London, Greater London, United Kingdom OpenAI Full time

    Job DescriptionIn this role as Technical Support Engineer - Customer Advocacy, you will be a key member of our User Operations team, responsible for delivering exceptional customer experiences through technical guidance and support.Your primary objectives will include:Resolving complex customer issues in a timely and effective mannerProviding expert...


  • London, Greater London, United Kingdom Swipe Say Easy Full time

    Job Title: Customer Advocacy SpecialistWe are seeking a highly skilled professional to excel in building and maintaining strong relationships with key clients, ensuring customer satisfaction, and contributing to the company's success.Key Responsibilities:Relationship Building: Develop and maintain long-term relationships with key clients through regular...


  • London, Greater London, United Kingdom Harrison Holgate Full time

    Harrison Holgate is seeking an experienced Power Sector Advocacy Lead to join our team on a 12-month fixed term contract. Estimated salary: £65,000 - £85,000 per annum.About the JobThis challenging role involves working with clients in the Power sector, focusing on complex claims. You will be responsible for leading the claims negotiation process, working...