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About the Role:
We are seeking a highly motivated and customer-focused Insurance Sales Professional to join our team at Acorn Insurance & Financial Services LTD. As an Insurance Sales Professional, you will be responsible for providing exceptional customer service and sales support to our clients.
Key Responsibilities:
- Provide customers with insurance quotes for taxi insurance.
- Handle midterm enquiries and renewals.
- Retrain current clients to ensure high retention at renewal stage.
- Build strong relationships with customers through excellent rapport building skills.
- Identify and assess customer needs, working to deliver good outcomes for our customers displaying strong consumer duty practices.
- Answer inbound telephone calls and respond to customer inquiries.
- Make outbound telephone calls to customers to discuss their insurance needs.
- Maximise targets through the provision of effective and efficient communication and negotiation skills.
Requirements:
- Friendly, approachable, and enjoys helping people.
- Confident communicator with good sales, negotiation, and persuasion skills.
- Ability to have authentic and engaging conversations with customers.
- Excellent written and verbal communication skills with a great telephone manner.
- Focused on delivering exceptional customer experiences.
- Organised and able to multitask in a fast-paced environment.
- Trustworthy and reliable.
- Team player who is enthusiastic, driven, and self-motivated.
- Able to keep product and finance services knowledge up to date.
- Motor Insurance experience is an advantage but not essential.
About Us:
Acorn Insurance & Financial Services LTD is a growing business with great opportunities to build your knowledge of the financial services industry. We are a specialist insurance provider with 40 years of experience helping people secure motor insurance across the UK. We help over 50,000 customers find a policy that meets their needs and gives them the peace of mind that comes with high-quality insurance.
We celebrate difference and strive to create an inclusive environment where our people feel respected and valued for who they are. We pride ourselves on being accessible and encourage inclusive environments where our people can always give and show the very best of themselves.
What We Offer:
- Enhanced Annual Leave entitlement starting at 31 days and potentially increasing to 35 days per year depending on grade and length of service.
- Additional Buy & Sell Holidays.
- Company Sick Pay Scheme.
- Company Paid Maternity & Paternity Leave.
- Generous Company Pension Scheme.
- A comprehensive Mental Health support system via the health assured Employee Assistance Programme (EAP).
- A wide network of mental health first aiders.
- Our very own reward and discount platform.
- Fresh fruit Deliveries twice a week.
- £250 Refer a friend bonus.
- Cycle to work scheme.
- Free eye test vouchers and a contribution towards the frames.
- Regular Employment Engagement including ongoing competitions with fantastic prizes.
- Charity fundraising events.
DBS and Financial Checks:
All roles are subject to DBS and Financial checks, any offer made will be conditional until checks are completed to a satisfactory standard.
Why Choose Us:
We want to give you more than a job, we want to give you a purpose and a career. If you think you would be a great fit for us, but don't meet all the requirements of the role, please contact us as we'd love to discuss how Acorn Insurance & Financial Services LTD could be the next step in your career journey.
